Major Rate Increases Avoid Compass Self Storage in Limerick, PA The positive reviews showing are for the previous management company, Metro Storage. Metro had g... Read More

Major Rate Increases Avoid Compass Self Storage in Limerick, PA The positive reviews showing are for the previous management company, Metro Storage. Metro had great pricing, but Compass took over and it has been major rate increases which they stated could be done monthly. Rates increased aggressively with no warning and not just a few dollars, we're talking $30-$45 every 30 days! They allow broken down vehicles on their lot. I saw another review today and it is spot on as two people were living in their camper for months on the property with nothing done. I sent an email to management, who stated they would address the issue as they were under new management and just discovered them living there. They told them they could no longer live in the camper, however, the broken down camper still remains on the property. We strongly recommend looking elsewhere.

?? WARNING: Do Not Rent at Compass Self Storage in Limerick, PA ?? Unjustified Rate Hikes, Poor Management, and Unsafe Conditions If you’re considering rent... Read More

?? WARNING: Do Not Rent at Compass Self Storage in Limerick, PA ?? Unjustified Rate Hikes, Poor Management, and Unsafe Conditions If you’re considering renting a unit at Compass Self Storage in Royersford, think again. What began as a practical solution for our business storage needs quickly turned into a financial nightmare and a deeply frustrating experience. ? Unpredictable and Excessive Rate Increases • We experienced three separate rate hikes on two units in under a year. • One unit’s rate increased by 65%, and the other by almost 35%. • My monthly payment jumped from $129 to $207 in just three months. • Another tenant shared that her rate started at $129 and ballooned to $300 in less than a year. When we contacted management to discuss the outrageous increases, we were told that rates are adjusted every 30 days. Not only is this policy exploitative, but it was never disclosed when new management took over and rebranded the facility. Despite our long-standing business use and request for consideration, they refused to offer any relief or flexibility. ?? Neglected Property and Unsafe Conditions • A broken-down trailer sat at the rear of the property for nearly a year, occupied by two individuals for seven months before they were told they cannot live on the property. They even had a generator attached to the trailer during the winter months which ran all night! • Even now, they return every weekend to work on the trailer as if the facility were a mechanic’s garage. • We witnessed another person changing their oil in the parking lot with their car up on blocks a clear sign of poor oversight and lack of professionalism. ? Pest Issues and Poor Maintenance • The second floor had a moth infestation, with hallways reeking of mothballs. • Every visit to our unit was met with flying insects and unpleasant odors — not exactly the environment you want for storing valuable items. ? Security “Upgrades” That Create Hassles • A new keypad system was installed at the entrance, requiring a six-digit code. • While this seems like a security improvement, it’s incredibly inconvenient, especially during the day if you exit the building while loading or unloading, you must re-enter your code every time to get back in. ? Final Verdict: Avoid at All Costs Compass Self Storage in Limerick is a poorly managed, overpriced, and unsafe facility. The frequent and unjustified rate hikes make it impossible to budget long-term, and the conditions are far from professional. We’ve ended our contract and are vacating immediately and we strongly urge others to do the same or avoid this facility altogether. If you value transparency, safety, and fair pricing, look elsewhere. Compass Self Storage is a cautionary tale of what happens when profit is prioritized over customer service and basic decency.

I just received by mail yet another increase in my storage fee. I was a customer of metro storage for many many years. After the takeover by compass, there was ... Read More

I just received by mail yet another increase in my storage fee. I was a customer of metro storage for many many years. After the takeover by compass, there was an increase of $30 per month and now it went up about another $60-$70. I’m not sure what I’m getting for this increase, but I think it’s outrageous. That’s over $800 per year increase in my rent. I’m not getting anything more in terms of service or security for this increase. This is just a matter of a new company coming in and gouging prices. Yes metro was reasonable, considering this is a climate controlled facility. And I understand incremental increases for increased utilities, snow removal, maintenance, etc. . But over $800 per year is outrageous. Unfortunately, I am living in Colorado and it is going to take me quite some time to get back there to clear my unit and find another spot to store my things. But I can guarantee, that as soon as I am able. I will be evacuating the space. There are plenty of storage facilities in the area. Check your prices people!!

Brittany was absolutely amazing. Friendly, patient, organized and accommodating. Provided excellent customer service. Would recommend to others 100%!

I have mix reviews, The facility @ Limerick, PA was very clean. Customer Service was Top Rate. I had so many questions, the woman who helped was name Britta... Read More

I have mix reviews, The facility @ Limerick, PA was very clean. Customer Service was Top Rate. I had so many questions, the woman who helped was name Brittany so patient and thorough. The prices seem on the high side, reason I haven't yet leased one. I'm still shopping around. I had to give a review due to the customer service. It seems rare these days for people to show they care, it's very refreshing.

We already had a unit but needed a smaller one for a month. Brittany was very helpful in locating a smaller one near ours. The staff is helpful, the building i... Read More

We already had a unit but needed a smaller one for a month. Brittany was very helpful in locating a smaller one near ours. The staff is helpful, the building is so clean. Always carts right at the door. We are very happy with Compass storage.

Britney was amazing and very informative. Compass was easy to set up and I feel safe and secure storing my things here during my move. Great experience!

I had a great experience with Compass Storage. The facility is incredibly clean, well-maintained, and secure. Brittany took over management and has been especia... Read More

I had a great experience with Compass Storage. The facility is incredibly clean, well-maintained, and secure. Brittany took over management and has been especially helpful. She is very accommodating and goes above and beyond to resolve any issues. I highly recommend!