Not only were my questions answered and storage needs met, I had the kindest help from Natalie. As a realtor customer service to me is the most Important and N... Read More

Not only were my questions answered and storage needs met, I had the kindest help from Natalie. As a realtor customer service to me is the most Important and Natalie went beyond expectations. Strongly recommend.

The property manager, Natalie, that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset.... Read More

The property manager, Natalie, that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset. Also since she has taken over her new responsibilities of property manager, I have noticed a change for the good at this facility. The rest rooms are spotless, garbage free and well stocked with paper goods etc. All the carts now seem to be in place and available. This facility is now clean and well maintained. My thanks and congratulations go out to Natalie, who has worked very hard and earned these kudos! GREAT JOB

Natalie B. was extremely personable, knowledgeable and helpful! Made the entire process of selecting the right size storage unit for my needs seamless and quick... Read More

Natalie B. was extremely personable, knowledgeable and helpful! Made the entire process of selecting the right size storage unit for my needs seamless and quick. I will absolutely be recommending this location to friends.

I am thoroughly pleased with Metro Storage Springfield, NJ as a first time client. The office and storage facility is extremely clean and bright. Moreover, th... Read More

I am thoroughly pleased with Metro Storage Springfield, NJ as a first time client. The office and storage facility is extremely clean and bright. Moreover, the staff is professional in following up and making the rental process streamlined and to the client’s satisfaction. Natalie, in particular, was so diligent in making the Metro Storage rental experience superlative. Her cheery manner were met by her keen customer service skills and attention to detail.

Amazing location and staff. Natalie was really nice and funny too, she gave me a great tour of the facility! Customer service outstanding!

The staff worked very hard to find me the unit I needed. We have used units here for a while and we are always happy.

I’m very happy that I chose Metro Storage to store my furniture between moves. I had easy access on the first floor with hours that accommodated my needs. T... Read More

I’m very happy that I chose Metro Storage to store my furniture between moves. I had easy access on the first floor with hours that accommodated my needs. The employees at the Springfield location were wonderful to work with and the facility was spotless. I understand the Dominick takes care of maintenance and I can say he does a wonderful job. If you are looking for a storage unit, I highly recommend using Metro Storage

Your representative. Very professional, courteous, knowledgeable, and helpful

I am so impressed with this facility! The storage unit was spotless and the building is safe and easy to access. Chris was very helpful to me in choosing the co... Read More

I am so impressed with this facility! The storage unit was spotless and the building is safe and easy to access. Chris was very helpful to me in choosing the correct unit and in getting everything set up. Highly recommend.

Great service and staff pretty neat storage

Very good attention and always ready to help.!

I have been a repeat renter at this storage unit for 4 years. My experience with the staff has always been stellar. If I still lived in Nee Jersey, I would cont... Read More

I have been a repeat renter at this storage unit for 4 years. My experience with the staff has always been stellar. If I still lived in Nee Jersey, I would continue to rent there.

Customer representative Natalie that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset... Read More

Customer representative Natalie that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset. Thanks Again.

Customer representative that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset. Thank... Read More

Customer representative that responded to my inquiry was professional, pleasant and very knowledgeable. She is to be considered a valuable company asset. Thanks Again.

Rene of the Rt 22 Springfield NJ facility was excellent in helping us rent a space and understanding all the features and rules and costs

Been trying to rent a unit for a while and Natalie was very helpful with putting me on a waiting list. She was the first person I talked to who was proactive i... Read More

Been trying to rent a unit for a while and Natalie was very helpful with putting me on a waiting list. She was the first person I talked to who was proactive in trying to get me the storage unit I want. Thanks Natalie

Chris was very helpful changing my storage unit to a different better located one as I rented the unit online. Many thanks Chris.

Very friendly staff and very helpful thanks

Awesome place to store stuff and it's all climate controlled that's a huge plus for me lol

Wonderful service. They gave me a referral credit as promised, and they extended my rental for a day when their one of their doors was jammed and there were no ... Read More

Wonderful service. They gave me a referral credit as promised, and they extended my rental for a day when their one of their doors was jammed and there were no dollies near my bay. Then they extended it past office hrs the next day as roadwork was being done in front of my home garage and I had to unload my car (to come back for my final carload) after I could get to my garage.

Nice and clean facility. Adequate storage pod with security lock. Easy car and elevator access. Wide parking lot.

Nice and clean facility. Adequate storage pod with security lock. Easy car and elevator access. Wide parking lot.

It was great deal from Chris I will recommend all my friends and family

Chris was very helpful in explaining all the terms for the rental unit. He honored all pricing online and gave me a better discount that was advertised. I’d h... Read More

Chris was very helpful in explaining all the terms for the rental unit. He honored all pricing online and gave me a better discount that was advertised. I’d highly recommend Metro.

Rented unit online through easy to navigate site. Checked in at facility with Chris who was personable and efficient. Found locker and location to be clean, o... Read More

Rented unit online through easy to navigate site. Checked in at facility with Chris who was personable and efficient. Found locker and location to be clean, organized and a pleasant storage environment. Thanks Metro

Chris and Raul are fabulous. They were knowledgeable and very helpful. I appreciate it and am very happy we decided to use Metro! Keep them here! Thank you

Very clean and the two young men who work there named Chris and Raul were always very polite and helpful.

My mother rented a unit at this location and the process couldn’t have been easier thanks to Raul! He was very attentive to our needs and guided us through th... Read More

My mother rented a unit at this location and the process couldn’t have been easier thanks to Raul! He was very attentive to our needs and guided us through the entire process helping us feel at ease and confirming we made the right decision to store at Metro! We highly recommend asking for Raul if you ever need to rent a unit. Thanks again Raul!

My mother rented a unit at this location and the process couldn’t have been easier thanks to Raul! He was very attentive to our needs and guided us through th... Read More

My mother rented a unit at this location and the process couldn’t have been easier thanks to Raul! He was very attentive to our needs and guided us through the entire process helping us feel at ease and confirming we made the right decision to store at Metro! We highly recommend asking for Raul if you ever need to rent a unit. Thanks again Raul!

Very frendy people,very clean place and very affordable price. Highly recommended.

I Had A Really Good Positive and learning experience at the springfield nj location. I Had no experience in this situation but that didn't stop me from being ab... Read More

I Had A Really Good Positive and learning experience at the springfield nj location. I Had no experience in this situation but that didn't stop me from being able to get what I needed thru the customer service of Raul Llerena. I have the flexibility to change if needed & Everything is detailed so the information is easy to understand. I Recommend them especially if Raul is working.

The gentleman that handled my account was very nice. I searched multiple storage facilities and Metro had the best price. They were also running a 50% off for 3... Read More

The gentleman that handled my account was very nice. I searched multiple storage facilities and Metro had the best price. They were also running a 50% off for 3 months. You do have to buy a lock from them and that runs about $15

It is very good, very clean and organized and it has an advance technology like lightings, temperature, security features and more... I'm very happy thinking my... Read More

It is very good, very clean and organized and it has an advance technology like lightings, temperature, security features and more... I'm very happy thinking my stuff are safe and in good hands... two thumbs up...

I have only had positive experiences with Metro storage and each representative that I received excellent service from. They have all been extremely professiona... Read More

I have only had positive experiences with Metro storage and each representative that I received excellent service from. They have all been extremely professional each time, before and during this pandemic. Courtesy, professionalism and yes some have went above and beyond if and situation was brought to their attention. The place is quite clean, easy accessible and well lit location, and again with high customer service experiences. I have had a lease for over a year especially the because of the reasonable prices and promotions. Your courtesy during this time is sincerely appreciated.