Best storage unit rental experience we have ever had. Outstanding customer service (shout out to Shawanda!!). Had a slight issue when first bill arrived and i… Read More

Best storage unit rental experience we have ever had. Outstanding customer service (shout out to Shawanda!!). Had a slight issue when first bill arrived and it was taken care of immediately. Staff are both friendly and efficient. And I swear, this place is the cleanest storage rental facility I have ever seen. Highly recommend!

We had an exceptional experience renting from Metro Self Storage on Summerlin. Staff was very personable, helpful and efficient. The process to sign up and star… Read More

We had an exceptional experience renting from Metro Self Storage on Summerlin. Staff was very personable, helpful and efficient. The process to sign up and start using the storage unit immediately couldn’t have been more easy and smooth. Communication and instructions were prompt and thorough.The storage facility was easily accessible and perfect for our needs. They also had a special rate that saved us a lot of money. We would highly recommend Metro Self Storage!

Staff was excellent and easy to deal with. Unit was simple to rent and rates were very good. Highly recommend

This is a very well run storage facility. The staff — especially Schwanda — were a pleasure to work with. She also goes well beyond my expectations. For exa… Read More

This is a very well run storage facility. The staff — especially Schwanda — were a pleasure to work with. She also goes well beyond my expectations. For example, I found out that she checks the lockers on her rounds of the property. Mine didn’t have the lock installed properly which left it unsecured. She called me immediately and I was therefore able to come by and properly secure our property thereby preventing any loss.

The woman that runs the desk is always polite, informative and professional. She promptly returned my call when I inquired as to the status of the facility afte… Read More

The woman that runs the desk is always polite, informative and professional. She promptly returned my call when I inquired as to the status of the facility after the hurricane. Greeted me with a friendly smile and sent me a text confirming my unit#, pass key and phone# when I arrived. My items in the storage unit were great. Nice facility! Clean

Great storage place! The main reason I picked this place is because access is 24/7 which is the only thing that works for me. Good facility, friendly people. My… Read More

Great storage place! The main reason I picked this place is because access is 24/7 which is the only thing that works for me. Good facility, friendly people. My only complaint is the front gate. The keypad is too close to the gate already scratched my front bumper. 🙁

I have been a long time customer of Metro Self Storage on Summerlin Road in Fort Myers. The Property Manager Shawanda always provides helpful professional serv… Read More

I have been a long time customer of Metro Self Storage on Summerlin Road in Fort Myers. The Property Manager Shawanda always provides helpful professional service no matter what the need. I continue to receive super friendly safe accommodations at Metro Self Storage. Highly recommend this facility.

First, The on-line application process was unique and user friendly. Secondly, upon arriving to the site office the reception from Shawanda and Linsey was warm … Read More

First, The on-line application process was unique and user friendly. Secondly, upon arriving to the site office the reception from Shawanda and Linsey was warm and professional which is rarely seen these days. Shawanda informative and efficient answering my questions and processing a couple of requirements that I forgot to do. Lastly, the office was spotless and well as the property and storage unit. Impressive facility and business model. I’ve had prior experiences with various national brand storage facilities for 10-12 years so trust me when I say “a job well done” Thanks again!

Great storage company and location. As someone who rents for our business all over Florida and the USA this place is top notch. Great and helpful, friendly staf… Read More

Great storage company and location. As someone who rents for our business all over Florida and the USA this place is top notch. Great and helpful, friendly staff, great rates, a lot of different and large unit sizes and clean well maintained units. This place also is big with a lot of room to drive trucks in. There is a lot of extra room to get around buildings when driving and easy to access. Highly recommend and will be back!

First, The on-line application process was unique and user friendly. Secondly, upon arriving to the site office the reception from Shawanda and Linsey was warm … Read More

First, The on-line application process was unique and user friendly. Secondly, upon arriving to the site office the reception from Shawanda and Linsey was warm and professional which is rarely seen these days. Shawanda informative and efficient answering my questions and processing a couple of requirements that I forgot to do. Lastly, the office was spotless and well as the property and storage unit. Impressive facility and business model. I’ve had prior experiences with various national brand storage facilities for 10-12 years so trust me when I say “a job well done” Thanks again!

The staff and faculty is top notch. Shawanda is an amazing person and treat to talk with.

Great staff. Got me the perfect storage with discount pricing. Shwanda goes above and beyond for her customers.

Shawanda has been outstanding – friendly, professional, knowledegable, and very helpful. Very enjoyable to work with.The units are clean, spacious, and accessib… Read More

Shawanda has been outstanding – friendly, professional, knowledegable, and very helpful. Very enjoyable to work with.The units are clean, spacious, and accessible. Highly recommended

Great day easily accessible from 75. Very large fenced in area with shopping centers. It was a walking distance and bus terminal very near as well. 24 hours alw… Read More

Great day easily accessible from 75. Very large fenced in area with shopping centers. It was a walking distance and bus terminal very near as well. 24 hours always up open grocery stores nearby as well.

The woman at your front desk during the day is a true asset to your company. We were going through a very difficult situation. She was so very kind helpful and … Read More

The woman at your front desk during the day is a true asset to your company. We were going through a very difficult situation. She was so very kind helpful and professional.

I cannot say enough nice things about Dane at Metro. Every time I walk in he has a huge smile on his face and is happy to help with anything I need. I’ve been… Read More

I cannot say enough nice things about Dane at Metro. Every time I walk in he has a huge smile on his face and is happy to help with anything I need. I’ve been in a few storage units but nobody goes above and beyond like Dane. We left our Dolly at Metro and by the time we got back Dane was locking up. Not only did he let us in, but he had it ready for us! Amazing service at metro I highly recommend!!!

Very nice, very helpful in getting us there quick and easy. They worked with us and did everything online so we can bring our trailer in with no problems at all… Read More

Very nice, very helpful in getting us there quick and easy. They worked with us and did everything online so we can bring our trailer in with no problems at all. Thank you so much.

Dane was extremely helpful today! Made the entire process so easy. Absolute pleasure working with him this morning to obtain a storage with a moving truck wai… Read More

Dane was extremely helpful today! Made the entire process so easy. Absolute pleasure working with him this morning to obtain a storage with a moving truck waiting to unload. Thanks again Dane!

My thoughts on finding a storage facility were prioritized as such: 1. Pricing 2. Location. Nothing else really mattered to me. However, I must say that I was b… Read More

My thoughts on finding a storage facility were prioritized as such: 1. Pricing 2. Location. Nothing else really mattered to me. However, I must say that I was blessed to pick your facility because of the ease with how the transaction processed online and the huge bonus of having the opportunity of having Ms Schwanda help me with this transaction. She’s fantastic to work with. I believe it’s a blessing to all who get to meet her! Thanks Schwanda!

Shawanda is a jewel. She is so easy to work with and always helpful. The property is clean and easy to access. There is a BATHROOM on site which has come in han… Read More

Shawanda is a jewel. She is so easy to work with and always helpful. The property is clean and easy to access. There is a BATHROOM on site which has come in handy more than once. Highly recommend Metro.

Congratulations Metro Storage on your 50th anniversary!! You have a gem of an employee! Shalonda is very personable, patient, and practical! I appreciate when … Read More

Congratulations Metro Storage on your 50th anniversary!! You have a gem of an employee! Shalonda is very personable, patient, and practical! I appreciate when someone willing to answer all my questions! Hope to meet her in person someday!!

I want to thank Shawanda for her excellent service when I was renting a locker to store our car for the summer. She was extremely helpful and very efficient and… Read More

I want to thank Shawanda for her excellent service when I was renting a locker to store our car for the summer. She was extremely helpful and very efficient and we are happy to be clients at Metro storage.

We were customers before Hurricane Ian, and we have recently come back. The facility looks great, and the customer service is excellent.

Shawanda May be the kindest most helpful person I’ve met in a very long time! I would recommend working with her top notch customer service

Shawanda was so caring and kind and very helpful 🙂 we love Metro storage from past experiences to present.

Unit and grounds clean, easily accessible. Staff friendly and helpful. My things were safe and secure

Really nice and friendly staff. Easy to rent a space from here.

This is the best storage place in all of Fort Myers. Clean, 24 hour access, great location and most importantly excellent customer service! Candice always takes… Read More

This is the best storage place in all of Fort Myers. Clean, 24 hour access, great location and most importantly excellent customer service! Candice always takes care of us. Thank you Metro Storage! Update: After Hurricane Ian flooded the location, Metro Storage and the wonderful Staff at the Summerlin location were quick to ensure everyone had access in a timely matter. Now they are open for business and have undergone a beautiful and extensive remodel. Shawanda, Candice, and Dane are friendly, professional and want to earn your business. With a great location off of Summerlin and plenty of amenities other facilities don’t have, this is our go to place for all our storage needs.

This is the best storage place in all of Fort Myers. Clean, 24 hour access, great location and most importantly excellent customer service! Candice always takes… Read More

This is the best storage place in all of Fort Myers. Clean, 24 hour access, great location and most importantly excellent customer service! Candice always takes care of us. Thank you Metro Storage! Update: After Hurricane Ian flooded the location, Metro Storage and the wonderful Staff at the Summerlin location were quick to ensure everyone had access in a timely matter. Now they are open for business and have undergone a beautiful and extensive remodel. Shawanda, Candice, and Dane are friendly, professional and want to earn your business. With a great location off of Summerlin and plenty of amenities other facilities don’t have, this is our go to place for all our storage needs.

I and another family member have been client of theirs over the years. And i don’t have any complaints about the service and quality of customer care. If your l… Read More

I and another family member have been client of theirs over the years. And i don’t have any complaints about the service and quality of customer care. If your looking for a storage unit in Ft Myers this would be my first stop! Absolutely amazing people working here and a well maintained and secure facility. Again if your looking for a unit I’d stop in at this location first!

After Hurricane Ian, everyone at Metro Storage were so helpful, even though they were all dealing with their own losses. We were just able to move back in (May … Read More

After Hurricane Ian, everyone at Metro Storage were so helpful, even though they were all dealing with their own losses. We were just able to move back in (May 2023), Shawanda was outstanding! Excellent customer service and always pleasant.

Great rental experience with the warm and helpful young lady who helped us.

Very simple experience like always! Everything very clear and fast ! The employees are very nice and very easy to talk to ! Very efficient! Thank you guys !!!

Dane rocks! Very patient and understanding. Really wants to make sure the clients are cared for in a way that best suits their needs.

Shawanda is an amazing representative of Metro. I’ve worked with her seamlessly over the years…She’s a pleasure to work with and extremely competent!!

I have rented a lot of storage units over the years. The units are very nice but the two wonderful women at the desk made renting here unforgettable! The were s… Read More

I have rented a lot of storage units over the years. The units are very nice but the two wonderful women at the desk made renting here unforgettable! The were so nice, kind funny and professional it was like a breath of fresh air. Thank you thank you!!!!!

Shranda our representative was excellent. She knew what was available and what we needed. Friendly and happy!!!! Made us feel comfortable. Great experience.

The prices are the best in town at the moment compared to UHaul Moving & Storage .T.ony was very professional and knowledgeable with available units – prices… Read More

The prices are the best in town at the moment compared to UHaul Moving & Storage .T.ony was very professional and knowledgeable with available units – prices – additional fees- . Explained about insurance . Very patience. and helpful. Will recommend Metro Self Storage to future customers.

Candice was so sweet and explained everything in detail. The whole process took 20 minutes and that’s including her escort to my unit. Thank you Candice!

Great facility, easy access to drive up unit. Staff was helpful and friendly.

We’ve been using MSS for a few years, met Miss Shawanda when we first got into a smaller unit and she’s been great helping us through the years with all our st… Read More

We’ve been using MSS for a few years, met Miss Shawanda when we first got into a smaller unit and she’s been great helping us through the years with all our storage needs. We’ve upgraded our space twice and we’re due for another She’s been the one who has walked us through it every time. She remembers people’s names and isn’t just some woman behind the desk in the front office. She’s personable and takes pride in her work and work place. The facility has always been very clean and tidy. We recommend Metro Self Storage to anyone who needs extra space.

Although we never had the chance to move in, the employees of Metro Self Storage in Fort Myers were awesome! Their customer service was second to none in help… Read More

Although we never had the chance to move in, the employees of Metro Self Storage in Fort Myers were awesome! Their customer service was second to none in helping us to secure a place for our camper, after we discovered that the mobile home park we were moving to had no spaces available. They were most helpful in helping us to complete the online paperwork and were friendly and courteous throughout the whole process!

I had a great experience. Staff is very professional and super nice. The covered outdoor unit was perfect for my needs.

Ms. Shawanda very professional and helpful. She made sure got the right storage to accommodate my needs. I recommend this storage to anyone!

I rented an outdoor parking space to store my jet ski while visiting Florida for the winter months. I was very pleased with the facility. It feels very secure, … Read More

I rented an outdoor parking space to store my jet ski while visiting Florida for the winter months. I was very pleased with the facility. It feels very secure, it’s well lighted and there are a number of other expensive boats being stored there. They also have a hose for washing the salt water off and doing a fresh water engine flush. Very convenient. I was staying on Sanibel Island and it was an easy 17 minutes drive to pick up my jet ski. The staff is very friendly and accommodating. I highly recommend this Metro Storage facility.

I lost a parking space for my RV a week before we were scheduled to arrive in Ft. Meyers. Within 30 min of my initial inquiry about a space online, I was calle… Read More

I lost a parking space for my RV a week before we were scheduled to arrive in Ft. Meyers. Within 30 min of my initial inquiry about a space online, I was called back by the onsite Team. Ben and Schawanda are fast and professional. They listened to me and had the space secured in 15 min. I highly recommend!

Very clean facility. Staff was very helpful and friendly. I would recommend this storage facility.

In addition to a prime location, this storage facility offers the best rates without sacrificing quality or service. The people in the office are extremely cour… Read More

In addition to a prime location, this storage facility offers the best rates without sacrificing quality or service. The people in the office are extremely courteous and helpful while the maintenance person does an excellent job keeping the premises clean and in good condition. The 24 hour access provides even more convenience for early morning fishing or late-night storage retrieval. This place served as a secire home away from home where I could regularly access my items with safety and ease. Parking is also readily available around all the units, which isn’t the case with some storage facilities. I’m very impressed and will rent from them again!

In addition to a prime location, this storage facility offers the best rates without sacrificing quality or service. The people in the office are extremely cour… Read More

In addition to a prime location, this storage facility offers the best rates without sacrificing quality or service. The people in the office are extremely courteous and helpful while the maintenance person does an excellent job keeping the premises clean and in good condition. The 24 hour access provides even more convenience for early morning fishing or late-night storage retrieval. This place served as a secire home away from home where I could regularly access my items with safety and ease. Parking is also readily available around all the units, which isn’t the case with some storage facilities. I’m very impressed and will rent from them again!

Always a pleasure to temporarily store my boat when we make a trip over to Fort Myers. Wash hose on site and the staff is very friendly!

Shawanda was VERY helpful and knowledgeable with information about our storage needs and questions.

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and ex… Read More

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and extra Thank you and farewell to Jeff and have a great time fishing on your retirement . Both Jeff and Shawanda were extremely pleasant to work with. Keep up the great job.

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and ex… Read More

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and extra Thank you and farewell to Jeff and have a great time fishing on your retirement . Both Jeff and Shawanda were extremely pleasant to work with. Keep up the great job.

The staff was very accommodating and easy to work with

Great location, friendly staff, and reasonable rates.

Super convenient! It’s the only storage facility in the area that provides 24 hour access to your unit!

Angle parking made backing into space very easy.

Young woman showed me multiple storage units so I could decide what would work best. Prices are not unreasonable. Easy access 24×7. Looks safe.

Everyone that I have had the pleasure of dealing with at Metro Self Storage has been very pleasant and helpful. I am electronically challenged and the gal in t… Read More

Everyone that I have had the pleasure of dealing with at Metro Self Storage has been very pleasant and helpful. I am electronically challenged and the gal in the office was so patient with me helping me to receive the paperwork needed to secure our spot. I would definitely recommend Metro to anyone!

The rental of the storage space was easy. I was able to do most of it online and then just stopped by the site to sign the paperwork the next day and be shown … Read More

The rental of the storage space was easy. I was able to do most of it online and then just stopped by the site to sign the paperwork the next day and be shown how to access my space. Jeff was super helpful. This location has secure 24 hour access, good lighting and all sizes of climate controlled storage units. I was very pleased with this experience.

Staff was really kind and helpful, I don’t have much to say about the unit except it’s exactly what you would expect from a storage unit.

The facility is clean and secure, and the staff is friendly and helpful. My only complaint is, like all such facilities, there is no access to electric. I sto… Read More

The facility is clean and secure, and the staff is friendly and helpful. My only complaint is, like all such facilities, there is no access to electric. I store my motorcycle here and am unable to place the battery on my tender, so every so often I have to run it to charge the battery. Other than that, I have no complaints.

From the first phone call to signing the papers, my experience was pleasant, quick, and successful. And the cost was less than many others. The office manager S… Read More

From the first phone call to signing the papers, my experience was pleasant, quick, and successful. And the cost was less than many others. The office manager Shawanda was very efficient and friendly.

Excellent customer service. Facilities were excellent. I would use them again

Move in was easy. Facility was a little rundown looking but reasonably clean. Probably due to the recovery from Ian. Biggest complaint was the lighting. My unit… Read More

Move in was easy. Facility was a little rundown looking but reasonably clean. Probably due to the recovery from Ian. Biggest complaint was the lighting. My unit is near the center door, but the light switch for the aisle is not at the door but is down at the far end of the hall. VERY INCONVENIENT.

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and ex… Read More

Metro self storage went the extra yard to make sure I had the right accommodation for my boat. The customer service was top notch. I would like to extend and extra Thank you and farewell to Jeff and have a great time fishing on your retirement . Both Jeff and Shawanda were extremely pleasant to work with. Keep up the great job.After Jeff left the things changed fast……The spot I was given was ant infested …..Ants were all over the place,I purchased poison for them but they were just to many….Then I change my spot to a covered spot..It got worse ,had to fight with a lawn care company who like to use the electricity on the pole behind my Boat….Got so bad only lasted a month and a half and I had to leave……Found a lot better place and $100.00 cheaper….

Rented for 6 months mid June to mid December. Climate controlled unit. Good location and security. But, when cleared unit, discovered leak in back corner. Damag… Read More

Rented for 6 months mid June to mid December. Climate controlled unit. Good location and security. But, when cleared unit, discovered leak in back corner. Damage to two pieces of furniture. And roaches in unit, coming out of boxes as we unpack! Office denies leak and takes no responsibility! Zero concern demonstrated. Avoid this location!

The hurricane was 2 days away and this facility which is a 24 hour facility locked the gates. Sending an email that went to my junk mail. Stating the closure. T… Read More

The hurricane was 2 days away and this facility which is a 24 hour facility locked the gates. Sending an email that went to my junk mail. Stating the closure. Talking with another customer the same was done to them, and they were unable to get their mobile home. I was so upset when I learned this sitting at their gate calling the emergency line approximately 1/2 dozen times. I had a freight line waiting down the road they were picking up my RV to move it to another state. I lost my deposit with them which was a lot of money! Wouldn’t you think if it’s an emergency someone would at least call you back?! Never once had a returned call. Both my generators were in my RV!!!! We lost power too.This facility cost me over $2,000 with moving costs and loss of food from the outage. I wouldn’t recommend this place. On top of that I receive a note telling me I had to get my RV out by a certain date?! Why? They stated because of debris! Really?! Is it really because of debris or because of their unprofessionalism “NOT CALLING THEIR CUSTOMER BACK” and what pisses me off the most is the person or persons living at the storage facility saw us outside and turned off lights while we were frantically calling the emergency line….wow. I’m just glad that we didn’t have any damage to my rv or our condo. But like I said I’m out money because of this facility whom didn’t even have the common courtesy or decency to call us back.

Got a unit through them due to needing the 24 hour access. Was supposed to be able to move in at any time as well. Paid all the fees drove 45 minutes after pack… Read More

Got a unit through them due to needing the 24 hour access. Was supposed to be able to move in at any time as well. Paid all the fees drove 45 minutes after packing and loading the vehicle. The gate says the access code is not recognized And there’s nobody to get ahold of.

Horrible experience after Hurricane Ian, had to move out of my large units with no where else to store my things and no vehicle to move what I could salvage. St… Read More

Horrible experience after Hurricane Ian, had to move out of my large units with no where else to store my things and no vehicle to move what I could salvage. Staff could care less I just lost everything on ft. Myers beach they just wanted everyone out so they could rewrite contracts and charge more. I had no choice but to try to go back after they reopened, I rented a unit, paid the $180, i had rented and packed large uhaul and when I got to the facility after office hours to unload my gate code would not work. When they opened the next day I returned after having to pay for another day rental for uhaul they then told me I couldn’t rent the unit that I had already rented and paid for. It was the worst experience especially since I have given them thousands of dollars in rent over the past years. Shawanda is the manager and she is very rude if you have to deal with her and it’s not to hand her money.

The office staff is great, however I had a problem , I had rodent damage to my wiring , I had it stored at metro , I hadn’t moved it before the damage happene… Read More

The office staff is great, however I had a problem , I had rodent damage to my wiring , I had it stored at metro , I hadn’t moved it before the damage happened, but it’s hard to say if it happened there .