Scott was awesome! He was patient, honest, knowledgeable, and showed genuine care while assisting me. Great experience!

Metro Self Storage in Northlake has been our go-to storage unit for almost 5 years. It has been so easy to access our unit at any time/day. It is secure and cle… Read More

Metro Self Storage in Northlake has been our go-to storage unit for almost 5 years. It has been so easy to access our unit at any time/day. It is secure and clean. Scott, the manager has been so helpful over the years. While we no longer need our unit here, I would highly recommend the Northlake Metro Self Storage.

Cannot say enough positive things about metro self storage! Never did I think to leave my vehicle in self storage vs. airport parking for travel and I am SO tha… Read More

Cannot say enough positive things about metro self storage! Never did I think to leave my vehicle in self storage vs. airport parking for travel and I am SO thankful I did. Scott, the manager was so great and accommodating to our unique situation! What an easy, painless, and stress-free process this was!

I have a storage in this location and I can say that Scott is very helpful and has Great Customer Service. He is always answer whatever questions I have and he … Read More

I have a storage in this location and I can say that Scott is very helpful and has Great Customer Service. He is always answer whatever questions I have and he also answers the phone.

First i want to say that this storage is very handy, and of course Scott is very helpful and always answers any questions that i have. He has great customer ser… Read More

First i want to say that this storage is very handy, and of course Scott is very helpful and always answers any questions that i have. He has great customer service and he is very helpful also thur the phone. I highly recommend people here for the storage but for the great Customer Service.

Scott was Very nice and helpful. Process was smooth and quick plus got a great deal.

If every company and/or corporation employed and people like Scott America will be a very thriving economy will have I should say.

Scott is very professional and helpful. Amazing 10 star service. Thank you

Best service we been here for 5 years never had an issue area is keeped clean started with smaller u it moved to larger unit they made transaction very easy

Steve called me as soon as he got my inquiry about a unit. He was friendly and very helpful, he made the whole process smooth.

I had a great experience with this place, and Scott is a great person who is always trying to help and serve with many options. This storage was a good experien… Read More

I had a great experience with this place, and Scott is a great person who is always trying to help and serve with many options. This storage was a good experience; thank you for your excellent service. ??

The staff were great, nice, and very understanding. The prices were good prices and the process was quick. Definitely recommend this place

Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if … Read More

Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.

Omg Scott is amazing and made sure I had all the information and security needed to book my storage unit!!!! I would recommend metro to all my friends. Thank yo… Read More

Omg Scott is amazing and made sure I had all the information and security needed to book my storage unit!!!! I would recommend metro to all my friends. Thank you Scott for your service and hospitality.

Great service. This guy Scott is very informative and one of the kindest people I’ve met. Def recommending friend and family to come to him. Great prices too … Read More

Great service. This guy Scott is very informative and one of the kindest people I’ve met. Def recommending friend and family to come to him. Great prices too here at metro storage

Veery nice guy. Treated us like family with the outmost respect and love for his job. Recommending family and friends. Great prices at metro storage as well

My Husband and I really appreciate the Manager Scott. He was so helpful and knowledgeable. He went out of his way to accommodate us. I would recommend Northl… Read More

My Husband and I really appreciate the Manager Scott. He was so helpful and knowledgeable. He went out of his way to accommodate us. I would recommend Northlake Metro Self Storage.

Scott, thank you for amazing service. You were very quick to answer my questions! Glad to pick the right location!

Had a great experience when I went to rent a unit today. Scott was very helpful with helping us pick the right unit size for me and my mom and which one was the… Read More

Had a great experience when I went to rent a unit today. Scott was very helpful with helping us pick the right unit size for me and my mom and which one was the best for our money. I would 100% recommend anyone to here. 10/10 service

Everyone has been super helpful though out my time renting a unit. Walking in was just as easy as walking out. 10 out of 10 for customer service!

The services were amazing. The front desk gentleman is by far extremely friendly great customer service skill. I am truly gonna miss him

If you’re looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it’s all thanks to the incredible manager, Scott!… Read More

If you’re looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it’s all thanks to the incredible manager, Scott! From the moment you step foot into the facility, you’re greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze. One of the things that truly sets Metro Storage apart is Scott’s dedication to building relationships with his customers. It’s not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won’t find at any other storage facility. Scott’s passion for what he does shines through in every interaction. He’s always ready with a smile, eager to assist with any questions or concerns you might have. Whether you’re a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness. The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs. If you’re in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you’ll be greeted with a smile and a warm welcome every time. Trust me, you’ll leave feeling like you’ve made a friend for life.

Scott was such a help. His customer service was beyond excellent, will always recommend this storage unit because of you Scott. Thank you again !!

I had a very efficient and friendly experience with my initial rental and I would happily recommend Scott and Metro Self Storage.

We’ve had a storage unit there over 10 years. Every time we had a difficulty with our unit, the personnel always gave us excellent assistance. Once, there was … Read More

We’ve had a storage unit there over 10 years. Every time we had a difficulty with our unit, the personnel always gave us excellent assistance. Once, there was a break in at the facility. Our lock was cut and some of our boxes were opened and contents were disarrayed. They called us to tell us what happened and that they had already put on a new more secure lock. More recently our lock was frozen due to our not visiting our unit for several years. We had excellent advice from Scott about a new lock. He had to call an expert to cut off the old lock. The new lock was installed. Scott was very helpful and kind to us about this whole thing! He called me when he noticed that I hadn’t increased my monthly payment when there was an increase in the rental insurance.

Scott and the Northlake Metro family have been absolutely wonderful to work with. They have been very helpful, patient and professional with me! I would highly … Read More

Scott and the Northlake Metro family have been absolutely wonderful to work with. They have been very helpful, patient and professional with me! I would highly recommend this location for your storage needs!!

Scott was great. He helped to get me a new storage unit in no time at all. And no extra charges involved.

I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to … Read More

I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!

The location itself makes for an easy get in, get out in any vehicle. Never had an issue with opening the gate to access the storage, and it felt extremely secu… Read More

The location itself makes for an easy get in, get out in any vehicle. Never had an issue with opening the gate to access the storage, and it felt extremely secured knowing the gate covered the entire property! Overall, a great spot to keep any storage at. Also, major shoutout to Scott as he’s the one who assisted me with getting the remainder items of my brother in law who has passed away. Thank you again!

Scott is the ABSOLUTE BEST!!! His customer service should be bottled and handed out at your corporate office. He made renting hassle-free and a joy

Scott is an extraordinary manager and really helped make our moving transition so much less stressful. Would 100% recommend Metro Self Storage. Straightforward … Read More

Scott is an extraordinary manager and really helped make our moving transition so much less stressful. Would 100% recommend Metro Self Storage. Straightforward and care! Come to this location!

My father recently passed away, and Scott was a huge help with me getting his things from the storage. He was very polite, and flexible with what i was trying t… Read More

My father recently passed away, and Scott was a huge help with me getting his things from the storage. He was very polite, and flexible with what i was trying to do. He even offered me alternatives to getting the things released to me. I really appreciate his patience and understanding, seeing as though this was such a trying time for me and my family. Thanks Scott!

Highly recommend! So easy to reserve and communicate with staff. Nice and clean place, no hassle to get in or out! They even have brand new locks and keys fo… Read More

Highly recommend! So easy to reserve and communicate with staff. Nice and clean place, no hassle to get in or out! They even have brand new locks and keys for you, if needed!! Ask for Scott!! Great guy!!

Awesome place, Scott is amazing and was very informative. Place looks up to hood and I feel confident leaving my belonging here in storage. Thanks scott

Scott was super nice and helpful with checking in! We had some weird logistics with our reservation and he did everything to accommodate us.

Angie at the Metro Self Storage in Northlake was really helpful and patient with us. The storage was also cheaper and more spacious than previous storage units … Read More

Angie at the Metro Self Storage in Northlake was really helpful and patient with us. The storage was also cheaper and more spacious than previous storage units we’ve had.

Scott was so great! He was attentive, informative, so friendly and handled everything efficiently. He called ahead of time to make sure he was going to be avail… Read More

Scott was so great! He was attentive, informative, so friendly and handled everything efficiently. He called ahead of time to make sure he was going to be available when I came to reserve. He explained everything throughly. Great attitude! Recommend! Very clean

What an amazing experience with Scott. He was so wonderful to work with. He made the whole experience fast and simple. Super simple and certainly recommend this… Read More

What an amazing experience with Scott. He was so wonderful to work with. He made the whole experience fast and simple. Super simple and certainly recommend this location. I am so glad I found this location and worked with them. I have never rented a storage unit as simple and as fast as this. Certainly highly recommend.

The place was neat, Scott was very helpful and friendly , amazing customer service and very welcoming environment!

Simple and easy process to rent a unit to store a car. 24/7 access to the car. Reasonable rent plus 50% off first month’s rent. The facility looks well kept a… Read More

Simple and easy process to rent a unit to store a car. 24/7 access to the car. Reasonable rent plus 50% off first month’s rent. The facility looks well kept and has secure gates that require entry codes. Very courteous, friendly, helpful and professional personnel.

We came in for a storage unit and Angie made the process completely smooth! She explained everything that we needed to know and answered all questions that I ha… Read More

We came in for a storage unit and Angie made the process completely smooth! She explained everything that we needed to know and answered all questions that I had! Very impressed by this experience.

Great place and friendly environment specially with the help with Scott he gave us more info on units of what we needed than what we actually need.

Started renting a unit today at Metro thanks to Scott who was very kind and helpful. Good prices and great service. Highly recommend renting here

Amazing experience!!! Well above my expectations, wish to give six star rating. Here is why: prompt customer service and definitely is top notch beside easy acc… Read More

Amazing experience!!! Well above my expectations, wish to give six star rating. Here is why: prompt customer service and definitely is top notch beside easy access to units with great security. Very good consistent support from working stuff, now is over three months I walks in. Thanks Scott for your dedication.

Scott was very helpful and made me feel at ease for a 1st time renter.

Five stars for Metro Self Storage-Northlake. Why? Prompt and courteous service. Easy access with full security. Clean rental units. Competitive rental rates. Us… Read More

Five stars for Metro Self Storage-Northlake. Why? Prompt and courteous service. Easy access with full security. Clean rental units. Competitive rental rates. User friendly hours. Always able to communicate with office online or via phone. Easy account management online.

the best storages in the area the manager has a good attitude and is very friendly in the service thanks metro sefl storage

Scott was Amazing. Answered all my questions I had. Took his time and showed me my unit.

Scott and mike were really helpful. I rented two units from them. Amazing people

I was looking for a good and safety storage nearby because we just moved to Chicago and my mom told me to go and see this one , everything went pretty good , Sc… Read More

I was looking for a good and safety storage nearby because we just moved to Chicago and my mom told me to go and see this one , everything went pretty good , Scott one of the guys who works there was really helpful and friendly.

Great customer service. The services is amazing. So professional the storages always with very good supervision. The customer service is great. I recommend Metr… Read More

Great customer service. The services is amazing. So professional the storages always with very good supervision. The customer service is great. I recommend Metro Self Storage.

I looked at two units with Scott. He was extremely helpful and patient while I took some measurements. If you’re looking for storage I would recommend using the… Read More

I looked at two units with Scott. He was extremely helpful and patient while I took some measurements. If you’re looking for storage I would recommend using them

Mike was a huge help getting me situated with my parking, place is clean well lit and secure.

Great customer service. Love your worker energy. Thanks Michael.

I went in today to view a rental unit for my vehicle and Scott was very helpful answered all questions and got me my rental unit very quickly THANKS SCOTT!

I had a great experience walking in and being welcomed by Scott who was very helpful and nice! He helped us very quickly and got us exactly what we needed!

Saia driver making a 1st time delivery, Scott was A Trooper and helpful extra hand. Thanks again Scott

Scott was awsome helping me and able to accommodate me on what u was looking for. I will recommend it to anyone thank you

Scott was really helpful with me showing me the units. Come rent here ask for him great customer service.

Everything went smoother than expected. Scott and Mike were great help!

Thank you so much to Scott he was a great help showing us around different size storage units. And he was really good at helping us picking the right one and ga… Read More

Thank you so much to Scott he was a great help showing us around different size storage units. And he was really good at helping us picking the right one and gave us a great deal..thanks again Scott.

Great location and Mike is a wonderful property Manager. Always greets you with a smile and keeps the place looking great.

Great location and Mike is a wonderful property Manager. Always greets you with a smile and keeps the place looking great.

this is the best place i have found to store my things, come see michael and scott, they will assist you with kindness and help you find a good place at a very … Read More

this is the best place i have found to store my things, come see michael and scott, they will assist you with kindness and help you find a good place at a very good price ?

Mike is friendly and professional. Provided my family and I great customer service. Thank you all for your continuous support, hard work, and services!!!

Scott and Mike were very accommodating! I was able to see and rent the unit under 10 min. Great customer service, highly recommend this location!

I give Metro self storage A 5 STAR because Scott was a amazing sales person he was very clear and fun he even offered water he had probably the best customer se… Read More

I give Metro self storage A 5 STAR because Scott was a amazing sales person he was very clear and fun he even offered water he had probably the best customer service I have ever had I hope he get a raise for working so hard

SCOTT is amazing ! Give him a raise ! He was so helpful and friendly I wouldn’t mind spending my money here as long as he is here !

The customer service is spectacular. Micheal went above and beyond to assist me. I recommend doing business here!

The staff that works there was really helpful, he explained everything in detail and was very friendly I do recommend this place for storage.

After being discussed with other storage facilities I can honestly say this is the best customer service I’ve had in a while. Michael was very knowledgeable, fa… Read More

After being discussed with other storage facilities I can honestly say this is the best customer service I’ve had in a while. Michael was very knowledgeable, fast, and friendly at what he do. Thank you again and again.

Michael Hunter is the best He answered all of my questions and made me feel comfortable. I will recommend him to others. I’m happy I came here for my storage…. Read More

Michael Hunter is the best He answered all of my questions and made me feel comfortable. I will recommend him to others. I’m happy I came here for my storage. I will Attend here again.

Mike him is the man can help you and explain everything about the storage for sure

I enjoy using metro storage I will let anyone know that metro storage is the best way to go ask for mike thank you

The best customer service very nice and so helpful thank you MIKE H. You rock 🙂

Emanuel did a great job with my inquiry about a 10×20.

My husband rented a unit here and Jesse was absolutely amazing! He answered all of our questions and made us feel at ease. This was our first time renting a uni… Read More

My husband rented a unit here and Jesse was absolutely amazing! He answered all of our questions and made us feel at ease. This was our first time renting a unit, so naturally we visited a few other places first. Jesse is the reason why we decided to go ahead and get a unit here! With so much to do while we moved and settled into our new home, it was great knowing our belongings were in a clean and safe location! Thank you again for all of your help!

Emanuel displays great customer service. Thanks for the help!

Emanuel (property manager) explained everything and made my visit, easy and comforting knowing my things would be stored securely. I signed up immediately. Grea… Read More

Emanuel (property manager) explained everything and made my visit, easy and comforting knowing my things would be stored securely. I signed up immediately. Great storage place, quiet, easy access, clean.

Highly recommend! They were extremely helpful and nice!

He was phenomenal . I heard from one of my friends an Excellent D.J i hear!!!!

Spoke to Mike who offered friendly, competent and efficient service by phone. That isn’t a given these days so it was worth posting!

Chelsea was super nice and accommodating, answered all my questions and made the process very smooth.

Answered all our questions with no problem. Made us feel very welcome.

Answered all our questions with no problem. Made us feel very welcome.

Chelsea answered all of our questions and was very nice during the process.

Really clean unit. Chelsea was awesome. She was able to work with me on what I needed.

Awesome customer service. Chelsea was amazing and super friendly. I would recommend her location to anyone needing storage!

Very nice and helpful employee Chelsea thank you for helping me out with explaining everything and getting everything I needed

Such a great experience. Coretta was very informative and professional. Smooth, fast and reliable service. I recommend this place for your storing needs.!!!!!!

It was very easy to get my reservation done, I was able to get my unit rental within a few minutes, both the phone receptionist who made my reservation and Chel… Read More

It was very easy to get my reservation done, I was able to get my unit rental within a few minutes, both the phone receptionist who made my reservation and Chelsey who took care of the rest once I arrived were great, highly recommend this location.

Chelsea was very helpful in finding me a storage area for my stuff. Very friendly and nice

Chelsea was super friendly. Will be needing a space this coming summer and she helped me figure out what size I’ll need. Office was clean and staff was friend… Read More

Chelsea was super friendly. Will be needing a space this coming summer and she helped me figure out what size I’ll need. Office was clean and staff was friendly! Stop here if you need any storage help!

As a long time customer here I can say that the customer service here has never been anything short of fantastic. Always greeted by a smiling face and helpful e… Read More

As a long time customer here I can say that the customer service here has never been anything short of fantastic. Always greeted by a smiling face and helpful employees. Thank you for all you do!!

Thank you so much Coretta for helping me. It meant a lot due to my situation and for being understanding. Even if it was almost closing time you were still so s… Read More

Thank you so much Coretta for helping me. It meant a lot due to my situation and for being understanding. Even if it was almost closing time you were still so sweet and kind. Best costumer service

I have been storing with metro for several years. Catherine has always been so kind and helpful. nothing to complain about ever and i can say its a clean place … Read More

I have been storing with metro for several years. Catherine has always been so kind and helpful. nothing to complain about ever and i can say its a clean place to store and that’s very important to me. i also love that i can drive straight to my unit. No elevators or hallways!

Coretta, She was very professional and knowledgeable and patient through the entire process of renting a storage unit. I feel very confident that my storage At … Read More

Coretta, She was very professional and knowledgeable and patient through the entire process of renting a storage unit. I feel very confident that my storage At Northlake location Will be secured.

I have been a tenant here for several years. Catherine , the Manager is always helpful and pleasant with a smile on her face! I have never once had issues here … Read More

I have been a tenant here for several years. Catherine , the Manager is always helpful and pleasant with a smile on her face! I have never once had issues here and i love that i can drive right up to my unit That is a very big plus for me. The property is always well kept and clean which is also important when you are storing your personal items. This is a great place to rent at!

Scott – the manager is very professional, customer oriented and helpful. The storage facility is fine – tho’ because it is outdoor it costs less but does coll… Read More

Scott – the manager is very professional, customer oriented and helpful. The storage facility is fine – tho’ because it is outdoor it costs less but does collect dust -so important to cover one’s items.

So Scott is a good guy, but sadly a customer came in honking his horn my van was in his way, I went out to move it, then the fireworks started, that customer ca… Read More

So Scott is a good guy, but sadly a customer came in honking his horn my van was in his way, I went out to move it, then the fireworks started, that customer came into the building where I was and Scott just said I told him to move it, it shouldn’t have been there. The other customer threw a punch, I’m really glad he didn’t hit me because I’m a 55 year old retired Army very, also disabled. Although Scott has no control over customers, he didn’t have to throw me under the bus, which in turn made me worry because I was going to store my equipment there, but that customer made it clear I wasn’t welcome, and sort of felt the same way about the employee. So thanks for nothing, I am not blaming Scott, but it made me feel very uncomfortable, so I left, when Scott should have made the man leave. So my business will never be with this company. Mike Norris U.S.Army retired