5 star customer service! Ms. Laurie was great, she was very kind, professional and respectful. It wasn’t a boring buying experience like in previous places Iâ... Read More

5 star customer service! Ms. Laurie was great, she was very kind, professional and respectful. It wasn’t a boring buying experience like in previous places I’ve been to. Ms. Laurie made it fun by providing entertaining small talk in addition to providing me with great life advice, she also cleaned out my unit before I locked in the rental agreement. I would recommend anyone to go see her if they needed to rent out storage space in the Sharon Hill area.

5 star customer service! Ms. Lori was great, she was very kind, professional and respectful. It wasn’t a boring buying experience like in previous places I’... Read More

5 star customer service! Ms. Lori was great, she was very kind, professional and respectful. It wasn’t a boring buying experience like in previous places I’ve been to. Ms. Lori made it fun by providing entertaining small talk in addition to providing me with great life advice, she also cleaned out my unit before I locked in the rental agreement. I would recommend anyone to go see her if they needed to rent out storage space in the Sharon Hill area.

The staff here are awesome. Especially the manager Laura. She’s always polite and nice. When she’s not taking care of customers she’s on the grounds clean... Read More

The staff here are awesome. Especially the manager Laura. She’s always polite and nice. When she’s not taking care of customers she’s on the grounds cleaning and making sure that everything is running smoothly. This location is VERY lucky to have her. I’ve been renting here for years and she is by far the best person ever. Whatever she’s being paid isn’t enough to deal with the things that she has to do in all kinds of weather and situations with people.

Lauren and Raven,were absolutely awesome, It was my first time visiting Metro self storage,they made me feel like I have been a customer for a long time.I was h... Read More

Lauren and Raven,were absolutely awesome, It was my first time visiting Metro self storage,they made me feel like I have been a customer for a long time.I was having a personal moment at that time, in which the both of them seem to have noticed I felt very comfortable talking and sharing some things with them. I also noticed how clean the place was. I could go on,and on in a positive way about my experience. Thank you so much ladies you both deserve a high praise. Excellent customer service..

Laurie was absolutely fantastic, going above and beyond to help my wife and I. Not only was she friendly, knowledgeable and service oriented; Laurie went far a... Read More

Laurie was absolutely fantastic, going above and beyond to help my wife and I. Not only was she friendly, knowledgeable and service oriented; Laurie went far above and beyond. We live in Florida and had planned to put our bikes in storage after the 1st leg of a year long motorcycle adventure so we could fly home to address needs on our hurricane ravaged home and tend to a few other things. My wife's bike broke down in Delaware and had to be towed to a mechanic. I ventured ahead to Metro Storage once my wife was comfortable knowing a tow was en route, as the end of business hours was approaching and we had to catch a flight home. My wife was delayed in gridlock traffic and the mechanic wouldn't wait any longer for her to arrive. Laurie had assisted me with the necessary paperwork and had gotten me set up with our storage unit. My wife called and said she would have to have the tow truck driver drop her bike at the storage unit and would she be able to get in safely. Laurie stayed well after the work day ended, showing us kindness beyond measure. She brought us water and assured me that she wanted to make sure that we were taken care of and wouldn't miss our flight home. I cannot begin to express what a gem of a human being she is, nor our gratitude for her kindness, compassion and assistance in a very stressful situation. THANK YOU LAURIE!! To the owners: I sincerely hope that you will recognize and reward Laurie for her stellar customer oriented service and the 5 star way that she has represented your business. She is truly a gem. Laurie, you have earned our utmost respect and gratitude for your selfless kindness and caring towards us. You are a wonderful, kind, generous, genuine woman who has our utmost respect. Thank you so very much!!

Recently, I had experienced a few issues with my unit and Raven, the site manager, offered a hands-on approach to rectifying these issues. She made my issues a ... Read More

Recently, I had experienced a few issues with my unit and Raven, the site manager, offered a hands-on approach to rectifying these issues. She made my issues a priority, making me feel like I was being given the level of service I deserve. She offered a professional, patient, and genuine demeanor. The best part -- offering best practices and understanding, I'm appreciative for Raven yielding fair and practical results with favorable outcomes.

I've rented from Metro for about a year now and just closed my account due to a move. I have never had any issues or problem with the facility or the staff. The... Read More

I've rented from Metro for about a year now and just closed my account due to a move. I have never had any issues or problem with the facility or the staff. The facility was always clean. Lets talk about customer service. One of the employees name Laure, hope I'm spelling her name correctly. Once I left my unit unlocked and Laure was right on it she notified me of it and at the time, I was out of town, Laure explained my options and upon my agreement she took care of it. Laure was always respectful, friendly, courteous as well as helpful I always wanted to work with her because of her attitude and disposition. If I could rate her alone she would get 5 stars due to her ability to provide excellent customer service.

Both Raven and Laurie were wonderful and very professional. I've referred several persons to your facility based on my interactions with your staff. It is al... Read More

Both Raven and Laurie were wonderful and very professional. I've referred several persons to your facility based on my interactions with your staff. It is always appreciated when the staff of a business treat customers wuth excellent customer service, which is what I've always received from your staff. I've rented with your company on three separate occasions over a period of years. You are my number 1 go to when I have storage needs.

Extremely professional and kind! Laurie was knowledgeable and supportive during the process. I also recommend my sister and she received the same awesome treat... Read More

Extremely professional and kind! Laurie was knowledgeable and supportive during the process. I also recommend my sister and she received the same awesome treatment. We will continue to recommend Metro from Lauries 5 star service.

Moving and the need for storage can be a very overwhelming process. Metro storage by way of Laurie & Raven eliminated that stress. These two ladies are phenome... Read More

Moving and the need for storage can be a very overwhelming process. Metro storage by way of Laurie & Raven eliminated that stress. These two ladies are phenomenal! Their level of professionalism, care and concern, helpfulness, & knowledge is priceless. If you are looking for a stress free and great experience, then this is where you need to be. Thanks Laurie and Raven. Much appreciated!

I was more than satisfied with my experience here. The clerk at the front desk was very polite, friendly, helpful and very informative on relating all the info ... Read More

I was more than satisfied with my experience here. The clerk at the front desk was very polite, friendly, helpful and very informative on relating all the info to me. She was about to leave when I got there but stayed even longer while waiting for approval of my credit! I really appreciated her calm and unraveled demeanor for the extra time I seem to have caused her. It turned out to be a very pleasant experience. Thank you again for being so caring!

I have a long history at Metro Storage. I met with Laurie and she was able to handle all of my storage needs and concerns. Laurie is a great access at Metro Sto... Read More

I have a long history at Metro Storage. I met with Laurie and she was able to handle all of my storage needs and concerns. Laurie is a great access at Metro Storage. Thru my years at Metro Laurie continued to be patience, helpful and knowledgeable about the procedures. Thank you Laurie

My name is seleke and I have been with metro self storage for almost a year now their service is wonderful especially one of the managers miss LAURIE At Sharon... Read More

My name is seleke and I have been with metro self storage for almost a year now their service is wonderful especially one of the managers miss LAURIE At Sharon Hill she goes as far as explaining everything you need to know even it caused her to take extra time. Miss Laurie has helped me lots of times especially getting my paperwork ready before I even get at the storage to me that is special. Because of her I'm bringing lots of customers to metro storage. Thank you metro storage for keeping my things safe.

Raven at this office was wonderful. She was always happy and very polite whether we spoke on the phone or in person. This is my 2nd time coming here. It always ... Read More

Raven at this office was wonderful. She was always happy and very polite whether we spoke on the phone or in person. This is my 2nd time coming here. It always seems secure and clean. And driving up to the actual locker is much easier than having to use stairs.

My experience was a very lovely one. Ms Laurie made sure that my husband and I understood all of the ends and outs of the metro self storage. Ms Laurie's energy... Read More

My experience was a very lovely one. Ms Laurie made sure that my husband and I understood all of the ends and outs of the metro self storage. Ms Laurie's energy was a positive pleasure to be around she keep me smiling and laughing the whole time .

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you r... Read More

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you rent the space for a lengthy period of time. Also, Laurie and Monique are awesome customer service reps. They're very helpful in making sure that you get the exact storage space you'll need if you're not sure. They also make sure you're aware of any special offers that Metro has. These ladies are top-notch employees?

Monique was very pleasant,informative and extremely professional.The facility was clean and easy to access the storage area. I felt very comfortable conducting ... Read More

Monique was very pleasant,informative and extremely professional.The facility was clean and easy to access the storage area. I felt very comfortable conducting business with Monique .

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you r... Read More

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you rent the space for a lengthy period of time. Also, Laurie and Monique are awesome customer service reps. They're very helpful in making sure that you get the exact storage space you'll need if you're not sure. They also make sure you're aware of any special offers that Metro has. These ladies are top-notch employees?

This place is awesome! It was actually closing and Laurie stayed open for me and she had somewhere to be. This is top tier professional ensuring her customers a... Read More

This place is awesome! It was actually closing and Laurie stayed open for me and she had somewhere to be. This is top tier professional ensuring her customers are first! The process was quick and easy! The grounds are properly secured and clean I love this place already! Thanks Laurie for making my process smooth you need a raise! Lol

I've been a long time customer with the Sharon Hill location everytime I come into the property Laurie and Monique always go above and beyond. They always offe... Read More

I've been a long time customer with the Sharon Hill location everytime I come into the property Laurie and Monique always go above and beyond. They always offer me a water ? and to see how my day is going. The property is always clean They are an awesome team.

Never had an issue with any of the staff members. I see a few bad comments bout mice and gate codes, for one its a storage facility they all will have little is... Read More

Never had an issue with any of the staff members. I see a few bad comments bout mice and gate codes, for one its a storage facility they all will have little issues like that I don't care the company or area. Now far as gate code its not that hard to enter numbers one at a time not to long far a part gate will open. As I stated above very friendly staff great location yes rates are a little high but I love the safe clean location.

Metro self storage with climate control is the Epitome of anyone needing a secure and responsible facility to keep specialty items, business equipment, relocat... Read More

Metro self storage with climate control is the Epitome of anyone needing a secure and responsible facility to keep specialty items, business equipment, relocation belongings, etc.. My location does not lend itself to flooding and the maintenance at the facility is Superior. Laurie and Monique are excellent business operators . I truly feel like a valued customer . Metro Self Storage definitely ranks a 10+.

Metro Storage Sharon Hill is run very well. Everything works smoothly. Great access . All the people who work there are very professional and take card of every... Read More

Metro Storage Sharon Hill is run very well. Everything works smoothly. Great access . All the people who work there are very professional and take card of every little detail for us. Laurie and Monique are great.

I rented a Storage unit today and the representative that assisted me in the process was extremely nice and very welcoming. I truly appreciate the information... Read More

I rented a Storage unit today and the representative that assisted me in the process was extremely nice and very welcoming. I truly appreciate the information that was provided and the hands walk through.

Very good service. Monique and Laurie are very helpful and friendly and also a great asset to your company! I wish all your employees were just like them!!

The service at this location is amazing! Monique and Laurie are fantastic. Thank you so very much..

When ever I visit Metro Self Storage in Sharon Hill, Laurie and Monique are very knowledgeable and helpful and most importantly very courteous and professional.... Read More

When ever I visit Metro Self Storage in Sharon Hill, Laurie and Monique are very knowledgeable and helpful and most importantly very courteous and professional. Laurie and Monique makes me feel like I'm part of the Metro Self Storage Family. You don't get treatment like that in other storage companies, they are the reason I would recommend Metro Safe Storage in Sharon Hill to friends in family. Love Peace and Blessings ????

I came into the store while shopping around for prices on merchandise. The office staff Laurie and Monique were very welcoming , professional, courteous and ki... Read More

I came into the store while shopping around for prices on merchandise. The office staff Laurie and Monique were very welcoming , professional, courteous and kind. It was refreshing experience.

Clean place. Great staff.. The office staff are very helpful and knowledgeable. All my issues has been handled very professionally. Specifically Laurie and M... Read More

Clean place. Great staff.. The office staff are very helpful and knowledgeable. All my issues has been handled very professionally. Specifically Laurie and Monique they has been very sweet and helpful thru the years. Best experience and will recommend to all.

Metro Storage is a great place. I see Laurie most of the time. Laurie is very polite and courtesy. She helps with all of your needs. I also like Monique, they b... Read More

Metro Storage is a great place. I see Laurie most of the time. Laurie is very polite and courtesy. She helps with all of your needs. I also like Monique, they both treat me like family ?

Being a loyal customer of Metro Self Storage . Monique has been a great asset to their team. She is professional, courteous and proficient .

This storage unit is clean and organized. The manager was very nice and attentive.

The entire staff is wonderful. They make the process of moving and storage smooth and easy.

Monique made the process easy and was very professional. The usable spaces are slightly less than advertised 10' x 15" was really about 10' x 13' -10"

I had just purchased my 10 by 10 bin from Metro Storage place. The hospitality I received was awesome. The Beautiful woman who waited on me was very professiona... Read More

I had just purchased my 10 by 10 bin from Metro Storage place. The hospitality I received was awesome. The Beautiful woman who waited on me was very professional, understanding , and fun to talk to. I really appreciated the time she took with me to get my Storage bin. Thanks Laurie!

Safe. Weather protected. Good hours of operation. Evidence of rodents upon moving out though.

Great service from staff & help with all I needed. Thank you very much! Steve Sausman

Laurie was awesome!! She's very knowledgeable and made sure I knew all the details of stowing my belongings here. It's always a pleasure working with a seasoned... Read More

Laurie was awesome!! She's very knowledgeable and made sure I knew all the details of stowing my belongings here. It's always a pleasure working with a seasoned professional. My brother was helping me move that day and we both agreed that her excellent customer service should not go unnoticed. She called me right away and explained to me the proceedue since I didn't close my lock properly. Attention to detail is so important and she's on it! Thanks so much, Laurie!

The young lady who I dealt with was very kind and professional. I got the storage for a short time. They also notified me that I left my storage door open. Appr... Read More

The young lady who I dealt with was very kind and professional. I got the storage for a short time. They also notified me that I left my storage door open. Appreciated that.

I was helped by Laurie whose customer service skills were excellent. she's very personable and knowledgeable about the units.

Fair prices excellent setup on the storage bins and great hours for access very pleased with the overall business

Monique helped me this time around and she was so helpful, knowledgable and kind. She helped me get the most bang for my buck. She was very pleasant and kind. H... Read More

Monique helped me this time around and she was so helpful, knowledgable and kind. She helped me get the most bang for my buck. She was very pleasant and kind. Her customer service skills were on point. Thanks Monique! Your the best.

Monique helped me this time around and she was so helpful, knowledgable and kind. She helped me get the most bang for my buck. She was very pleasant and kind. H... Read More

Monique helped me this time around and she was so helpful, knowledgable and kind. She helped me get the most bang for my buck. She was very pleasant and kind. Her customer service skills were on point. Thanks Monique! Your the best.

The storage place in Sharon Hill is fantastic! Monique is quite an asset. Friendly, knowledgeable, funny and personable. I highly recommend her & the center.

Monique & Laurie were very pleasant, helpful, patient & funny... awesome experience

Anthony was very pleasant and informative. Service was speedy and to the point!

Metro Storage is a great place. I see Laurie most of the time. Laurie is very polite and courtesy. She helps with all of your needs.

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you r... Read More

This facility is always kept pretty clean and it's not difficult to gain access inside as long as you don't forget your code. It can get quite costly when you rent the space for a lengthy period of time.

Laurie was so amazing! She is very friendly and does here job extremely well. She went above and beyond with assisting me during this difficult time. I will hi... Read More

Laurie was so amazing! She is very friendly and does here job extremely well. She went above and beyond with assisting me during this difficult time. I will highly recommend this location because of Laurie.

Purchased online and got access codes and purchased a lock in person the same day. Easy great experience.

Staff was amazing. Service was great and getting started was easy.

Great location and service. Laurie not only made sure I was satisfied with my unit but was extremely pleasant and easy to work with. Definitely will suggest you... Read More

Great location and service. Laurie not only made sure I was satisfied with my unit but was extremely pleasant and easy to work with. Definitely will suggest you use this location. And ask for Laurie. BEST Experience Ever

Best storage facility I've ever had. Anthony was very helpful. My key broke off into the lock and he stopped what he was doing immediately and went to my unit a... Read More

Best storage facility I've ever had. Anthony was very helpful. My key broke off into the lock and he stopped what he was doing immediately and went to my unit and fixed my problem

Laurie is the best. She always makes my visit to pay my monthly fees a joy. The property is so well kept and i'm very comfortable because of great security

Laurie was personable and very helpful. I appreciate the packing tips she provided to help keep the integrity of my furniture. Definitely would recommend Metr... Read More

Laurie was personable and very helpful. I appreciate the packing tips she provided to help keep the integrity of my furniture. Definitely would recommend Metro Self Storage.

Laurie was excellent. She went out of her way to help me. Great experience dealing with Laurie and metro self storage. Will recommend to family and friends

If I could leave 10 start review I would. I was there yesterday to get a company vehicle out of storage. Unfortunately I did not have our key to the storage sin... Read More

If I could leave 10 start review I would. I was there yesterday to get a company vehicle out of storage. Unfortunately I did not have our key to the storage since my boss mistakenly took him home from a previous business trip. I thought I was out of luck and I didn’t know what to do since I had get to work ASAP. Thankfully Laurie Santos went above and beyond to help me. She was so kind and loving. When I met her we connected immediately and she felt like a friend that I have known for years, even though I’ve never met her prior. I wish I could come across this type of service every where I go. She even went on and used her own car to give me a jump start because my car wouldn’t turn on due to how cold it was. I believe she should definitely get a raise because you don’t come across that type of customer service very often. I look forward to seeing her in the next couple of days when I turn the car back in. I hope this review leads to her getting all the praise from upper management and a raise because they have a very caring employee who values not only their job but their customers

I give Metro Storage 5 stars because of a young lady named Laurie Santos. Laurie is EXTREMELY professional, courteous, kind and helpful. She goes out of her way... Read More

I give Metro Storage 5 stars because of a young lady named Laurie Santos. Laurie is EXTREMELY professional, courteous, kind and helpful. She goes out of her way to make sure that a customer is taken care of. I am a man who feels great service has vanished, until Laurie renewed my faith that GREAT SERVICE is here to stay. Kudos to Metro for a great hire with Laurie! I recommend this facility to the WORLD, 5 STARS!