I have been using Metro Storage since 2014. Their staff is amazing. And the unit buildings and grounds are always clean. Cassandra has always taken good care of… Read More

I have been using Metro Storage since 2014. Their staff is amazing. And the unit buildings and grounds are always clean. Cassandra has always taken good care of me and answers all of my questions! I highly recommend using their service.

They have been great! Everyone has always been friendly and very helpful! I would definitely recommend them. The manger has been EXTREMELY helpful!!!

Very polite and pleasant to deal with. Organized, efficient and easy to sign up. Facilty is clean and appears very secure.

This was my first experience with renting a storage unit, the staff from the very beginning were just so friendly and helpful. Definitely felt that our unit was… Read More

This was my first experience with renting a storage unit, the staff from the very beginning were just so friendly and helpful. Definitely felt that our unit was safe and secure and monitored.

I can’t thank Kizsondria enough for her help in getting a unit on short notice. She is amazing, truly a blessing. Thank you, Kizsondria!!!

i’ve had numerous units at this location, the manager has always been so accommodating to my changing needs, i would never rent from anyone else, kudos to the … Read More

i’ve had numerous units at this location, the manager has always been so accommodating to my changing needs, i would never rent from anyone else, kudos to the manager and the rest of the employees at the kings hwy location in port charlotte, fl.

On line was very clear and simple. No waiting, no big paper work. On line was convenient.

Finally a storage facility that knows how to run a business and care about the customer. If you are looking to rent, don’t waste your time at the other place… Read More

Finally a storage facility that knows how to run a business and care about the customer. If you are looking to rent, don’t waste your time at the other places.

It was so amazing, Kisandria helped me with everything and explained the whole process and how everything works! She is a blessing thank you so much!

I truly appreciate the level of professionalism, courtesy, and positivity presented by Kizsondria and her team! Highly recommend this specific location! ??

A great experience. The grounds and our storage unit were well maintained, the office folks were a pleasure to work with. I would highly recommend this facilit… Read More

A great experience. The grounds and our storage unit were well maintained, the office folks were a pleasure to work with. I would highly recommend this facility!

Cassandra was great! We are so thankful that she was there to take care of our needs on a Sunday!

Kizsondria was amazing made the process as easy as it could be great price had a promo going on where it was 75% the first two months great if you need to hold… Read More

Kizsondria was amazing made the process as easy as it could be great price had a promo going on where it was 75% the first two months great if you need to hold stuff for just a bit

The office staff was amazing, and were incredibly helpful. Highly recommend Metro Self Storage!! They know how to treat customers right!!

Great experience getting my unit! Easy to do online and the manager was super helpful showing me exactly where to go. Great place, nice and clean.

Great experience getting my unit! Easy to do online and the manager was super helpful showing me exactly where to go. Great place, nice and clean.

Ann was very helpful from the beginning to the . end.Ann was very pleasant to work with I would recommend metro storage in Port Charlotte to everyone again Anne… Read More

Ann was very helpful from the beginning to the . end.Ann was very pleasant to work with I would recommend metro storage in Port Charlotte to everyone again Anne thank you

Such an easy process. Clean and affordable! Kizzy was so friendly and helpful! Love the service here for sure!

Was very helpful in finding a unit. Loved the locks they sold me, I ended up buying three of them , was misplace them. Was large enough for what I had to… Read More

Was very helpful in finding a unit. Loved the locks they sold me, I ended up buying three of them , was misplace them. Was large enough for what I had to store, I wasn’t worried about any damage or water getting in . I would go back and rent another if I needed one. Hurricane Ian really did damage here, had to empty house everything damage, had a close friend pass away stored all her items in storage. I was very with my experience and all the help I got.

We had a good experience at this location. Ann was very helpful and friendly.

The lady at the storage facility was extremely nice and very helpful.

Our organization had a billing issue, and I spoke with a lady, whose name I didn’t get. She investigated and returned my call promptly, able to solve our prob… Read More

Our organization had a billing issue, and I spoke with a lady, whose name I didn’t get. She investigated and returned my call promptly, able to solve our problem. We are very grateful.

I needed to move from one unit into another unit the same day and the staff was very helpful!! Clean, convenient and great staff

Finding a storage unit in Charlotte County wasn’t difficult. Finding one that offered a fair price, move-in specials, clean, secure and a knowledgeable yet fr… Read More

Finding a storage unit in Charlotte County wasn’t difficult. Finding one that offered a fair price, move-in specials, clean, secure and a knowledgeable yet friendly team was. I was fortunate to discover Metro Self Storage in Port Charlotte, Florida. When I talked with Ann from MSS, it’s if we’ve known each other for years. She was extremely friendly and explained everything to me in detail. It’s definitely a main reason I chose MSS. Thank you Ann !!

Facilities are clean and well-maintained. All of the staff are courteous and helpful. Would use Metro Port Charlotte again and highly recommend them.

Pleasant people to work with. They have always been kind to me and my wife.

My experience with Metro was Awesome. Manager Ann was courteous, attentive, and provided quick service.

Clean, efficient facilities. Easy to lease and set up storage spaces. Prices are radorable. Highly recommend.

Kassandra, amazing customer service, very helpful. Very polite, Very professional

Very friendly and courteous Staff. Mike and Casandra were very helpful and patient at a busy time.

Metro Self Storage was THE place to keep my kayaks. Easy access from my rental. Very reasonable pricing. The BEST part of doing business there was the 2 employe… Read More

Metro Self Storage was THE place to keep my kayaks. Easy access from my rental. Very reasonable pricing. The BEST part of doing business there was the 2 employees I encountered! Kizsondria and Marc were knowledgeable, helpful, and wonderful employees to do business with!!! Go here for your storage needs!!!

The person I worked with was knowledgeable and helpful. A pleasure to do business with.

They were very pleasant to work with nice and friendly people

Anne was very helpful very polite. Nice lady.

The storage unit is very clean. The staff was extremely helpful! I did everything online until I reached my destination and the lady there helped me with everyt… Read More

The storage unit is very clean. The staff was extremely helpful! I did everything online until I reached my destination and the lady there helped me with everything. I can’t say enough good about her. Unfortunately, I’m not good with names.

Very easy to work with and professional office personnel.

Definitely better than some other places based on customer service alone.

The customer service was excellent with Ann. She gave me all the information I need and plus showed me the difference of units so I can pick out the right fit f… Read More

The customer service was excellent with Ann. She gave me all the information I need and plus showed me the difference of units so I can pick out the right fit for my items. I would recommend this storage forever!!!

Ann is wonderful to work with. Very friendly and understanding.

Nice clean facility. Friendly staff. Ann is great.

I have rented units here on a few different occasions. Always clean, great pricing. The units with AC are actually cool. I recommend them to anyone looking … Read More

I have rented units here on a few different occasions. Always clean, great pricing. The units with AC are actually cool. I recommend them to anyone looking for a unit. I will always go back to Metro when I need extra storage.

Candice was very friendly and helpful with me looking for a storage unit. I was fortunate to find a 6×8 ft unit, and I rented it on the spot. Everyone there see… Read More

Candice was very friendly and helpful with me looking for a storage unit. I was fortunate to find a 6×8 ft unit, and I rented it on the spot. Everyone there seems so knowledgeable about their facility! Thank you Candice!

We appreciate the great service we’ve received here from all the employees. It’s been a great storage renting experience!

I was met with CRISP A/C and warm smiles! Anne and Kezzy were having me dying of laughter as we were filling out my paperwork. They also answered my questions w… Read More

I was met with CRISP A/C and warm smiles! Anne and Kezzy were having me dying of laughter as we were filling out my paperwork. They also answered my questions with patience and kindness…and still continue to be the same when I interact with them a month later. Their facility is clean and well lit. GREAT CHOICE for your storage needs!

Vanessa went above and beyond to help myself and my daughter get the storage area we needed. Would highly recommend it to anyone

This place is amazing! Reasonable prices and awesome service! Kizzy is amazing, she helped me out alot, she was very easy to talk to! ??

Very detailed and professional setup. The staff was very helpful. Thanks Ann

Ann is always friendly and helpful. She should be commended for her professionalism

Miss Ann was very helpful. 5 Star service. I highly recommend Metro self storage

Great experience. Staff was very professional and helpful.

Very pleasant experience! The specialist who assisted me was courteous and professional. A unit of the size we needed was available, it was shown to me (conveni… Read More

Very pleasant experience! The specialist who assisted me was courteous and professional. A unit of the size we needed was available, it was shown to me (convenient to parking and clean), and the paperwork was quick and easy to complete. Metro Self Storage is highly recommended!

The employee was very helpful and I am satisfied with the the unit

Was able to rent a unit and access it very quickly.

Plenty of positives, from helpful staff to plenty of clean space for storage easy access.

The Metro Self Storage on King’s Highway has always been clean and affordable. The customer service representative is very courteous, knowledgeable and friendly… Read More

The Metro Self Storage on King’s Highway has always been clean and affordable. The customer service representative is very courteous, knowledgeable and friendly. I have used them over the years and it is always been the same old fashion personal and kind hospitality.The customer service here is excellent.

Chris was wonderful and helped us get the space we needed.

I’m a returning customer and would recommend Metro Self Storage to anyone looking for clean, safe place to keep your treasured posessions. Chris is very helpful… Read More

I’m a returning customer and would recommend Metro Self Storage to anyone looking for clean, safe place to keep your treasured posessions. Chris is very helpful, friendly and efficient.

Great experience. Sales rep was friendly professional and helpful. We got a climate controlled unit just the size we needed and the rate was good

Chris was so nice and helpful. All the areas were clean and tidy . Plenty of carts to help us move things in and out with great ease.

Your staff member that checked me in was very informative, explained everything in great details. She was exceptionally polite.

A great experience. Chris was very informative, friendly and helpful!

The front desk attendant is very polite and very kind person to do business, also is very impressive how she is multitasking attending 2 customers at the same t… Read More

The front desk attendant is very polite and very kind person to do business, also is very impressive how she is multitasking attending 2 customers at the same time! She knows how to do her job fast and efficiently!?????

They were very nice and half the price of my old storage unit with much easier access. Not up an elevator and down two hallways.

I highly recommend Metro Storage, their facilities are immaculate, their employees are friendly and professional! Ann who is the manager at the Lake Suzy, Fl … Read More

I highly recommend Metro Storage, their facilities are immaculate, their employees are friendly and professional! Ann who is the manager at the Lake Suzy, Fl facility has always taken care of any questions I have and is friendly and professional. I have had a unit there since 2014. And feel my belongings are safe!

Still waiting for a call back. They were prompt before. Still over an hour and no response. Left disappointed. Not as disappointed now. Chris called this mornin… Read More

Still waiting for a call back. They were prompt before. Still over an hour and no response. Left disappointed. Not as disappointed now. Chris called this morning. He was very pleasant and concerned about what happened yesterday. He said to call a different number after hours to reach someone promptly.

You do not make a u turn! You simply turn left onto the lot.

1 star is for the unit nice size and clean for what it is I would give 0 if possible they do not allow you to sit in the unit, organize or even work on things i… Read More

1 star is for the unit nice size and clean for what it is I would give 0 if possible they do not allow you to sit in the unit, organize or even work on things if wanted and I told them before I got the unit about it but was told nothing! Now I have to find another storage place I’m able to do that at smh….highly recommend not coming here! Also It’s not a vehicle that I was talking about!

1 star is for the unit nice size and clean for what it is I would give 0 if possible they do not allow you to sit in the unit, organize or even work on things i… Read More

1 star is for the unit nice size and clean for what it is I would give 0 if possible they do not allow you to sit in the unit, organize or even work on things if wanted and I told them before I got the unit about it but was told nothing! Now I have to find another storage place I’m able to do that at smh….highly recommend not coming here!

I guess you get what you pay for. The price was good. We had an air conditioned unit. However, when we picked up all of our things were infested with bugs, we h… Read More

I guess you get what you pay for. The price was good. We had an air conditioned unit. However, when we picked up all of our things were infested with bugs, we had no bugs when we put our things in there everything had droppings or actual bugs we had to throw away almost everything.

They taking advantage after the Hurricane Ian they charge me a control climate storage unit but I’m in the unit with no AC with the roof of tarpaulin but luck… Read More

They taking advantage after the Hurricane Ian they charge me a control climate storage unit but I’m in the unit with no AC with the roof of tarpaulin but luckily after a month i got a storage unit in Uhaul in Veterans Highway a new unit and affordable rate.

These people are theifts stole stuff out of my unit The black lady was extremely nasty with me very disrespectful needs to be fired Would not recommend this pla… Read More

These people are theifts stole stuff out of my unit The black lady was extremely nasty with me very disrespectful needs to be fired Would not recommend this place at all

Warning!!! Do not put your things here!!! Full of cockroaches!!!! Had to throw everything I had out!!! ?? DEVASTATED!!! ? people in office always nice though

I moved several boxes of general household items into Metro Storage while I was waiting to close on my home in Port Charlotte. Less than 2 weeks after renting … Read More

I moved several boxes of general household items into Metro Storage while I was waiting to close on my home in Port Charlotte. Less than 2 weeks after renting a space I went to remove my items and there were cockroaches. Medium and small. I tried to shake the boxes to get them out but ultimately they ended up in my new home. I took several pics a videos. The manager said if there is any damage to contact the company????? Damage…..I most likely have roaches. I thought I had kept them all outside but when I lifted a bowl that was set inside another bowl there was 1 medium and several small brown bugs. So grossed out. They are expensive compared to other storage places too. DO NOT RENT THERE.