Cassie was awesome at helping me with the auction units I had won online. A+++

I had to rent a truck 3 weekends in a row. So I had plenty of experience with the service representative at this Metro storage. Very nice fellow who took good c… Read More

I had to rent a truck 3 weekends in a row. So I had plenty of experience with the service representative at this Metro storage. Very nice fellow who took good care of me. The pickup process was easy and there were even boxes available for me to purchase for packing.

Cassie was super helpful! She made renting a unit super easy.

Cassie has been a great representative. She is very thoughtful, and extremely hard working at what she does!

Rented a unit during moving. I ended up renting another unit to downsize as i needed less space, the move was a lot longer process than planned… Short and sim… Read More

Rented a unit during moving. I ended up renting another unit to downsize as i needed less space, the move was a lot longer process than planned… Short and simple I delt with Alex. He was extremely Efficient, Honest, these are the two best words.. I was gonna sign up online at first But I would prefer to deal with him any day… Five stars for Alex. I didn’t have many doubts but he clarified ones that I didn’t have which I should have… Thank you!

Cassie and Alex are amazing! We’ve been using storage units for years for both personal and professional purposes, and in all our years of experiences, these … Read More

Cassie and Alex are amazing! We’ve been using storage units for years for both personal and professional purposes, and in all our years of experiences, these two take the cake on customer service. They always go above and beyond to accommodate my needs as a consumer and I appreciate them being there

Cassie is very friendly and helpful, great experience overall with Metro Self Storage in Bloomington, definitely recommend!

Was very pleased with Cassie and her customer service. She had all the information at her fingertips and had us laughing a lot too. The facility is clean and we… Read More

Was very pleased with Cassie and her customer service. She had all the information at her fingertips and had us laughing a lot too. The facility is clean and well priced and think I’ll be renting a unit there very soon

Metro Self Storage Bloomington is a great place for storing your stuff. Convenient with easy access, the units are clean and safe. The onsite customer service f… Read More

Metro Self Storage Bloomington is a great place for storing your stuff. Convenient with easy access, the units are clean and safe. The onsite customer service folks are great to work with. I recommend MSS Bloomington for your storage needs.

Cassie was very informative, prompt and professional when helping us woth our truck. Getting a truck was so easy! No fuss or anything! 10/10 would work with her… Read More

Cassie was very informative, prompt and professional when helping us woth our truck. Getting a truck was so easy! No fuss or anything! 10/10 would work with her again.

We had a short term need for storage while we helped our parent downsize. This worked great for us. Easy in and out. Easy transaction. Fair prices. Felt secure … Read More

We had a short term need for storage while we helped our parent downsize. This worked great for us. Easy in and out. Easy transaction. Fair prices. Felt secure and clean.

Cassie got me set up with a truck very quickly and smoothly! She was very kind and helpful. Thank you!

Such a great place with awesome staff! Both the woman I spoke with on the phone and Alex whom helped me in the office were incredibly friendly, professional, kn… Read More

Such a great place with awesome staff! Both the woman I spoke with on the phone and Alex whom helped me in the office were incredibly friendly, professional, knowledge and kind! The storage facility itself is very clean and secure, I highly recommend Metro Self Storage!!!

Just had to rent a space quickly for water damage control at home. The process was fast and easy. Cassie is awesome. She explained everything I needed to know … Read More

Just had to rent a space quickly for water damage control at home. The process was fast and easy. Cassie is awesome. She explained everything I needed to know quickly and concisely. There were several option of size and location. She presented the options and helped me find the best answer for my situation. 10 stars if I could.

Cassie was great! She spent time showing me 2 different spots and explaining how the gate works and hours of operations. I was impressed with how clean the pro… Read More

Cassie was great! She spent time showing me 2 different spots and explaining how the gate works and hours of operations. I was impressed with how clean the property was and I feel confident my property will be safe and secure for the duration of my stay. Thanks!!

Cassie made my day! She was polite and helpful. Cassie made the process of getting the rental agreement together, fast and easy. With her help we were able to g… Read More

Cassie made my day! She was polite and helpful. Cassie made the process of getting the rental agreement together, fast and easy. With her help we were able to get the right space for our needs. My husband and I have been renting a space here every summer for many years, and will keep coming back. Thanks Cassie!

Cassie was fabulous. Very helpful and patient with us. If I were her boss I’d give her a big raise because she represented your company wonderfully I’ll tel… Read More

Cassie was fabulous. Very helpful and patient with us. If I were her boss I’d give her a big raise because she represented your company wonderfully I’ll tell all my friends to use your storage business

We utilized storage space at our local Metro Self Storage while transitioning from MN to MI. The space was clean and secure. It allowed us the flexibility to mo… Read More

We utilized storage space at our local Metro Self Storage while transitioning from MN to MI. The space was clean and secure. It allowed us the flexibility to move residual items, small trailer load by small trailer load to our new place. So pleased with every aspect.

Alex and Cassie are very nice and professional. I had a small issue with Penske but these 2 went to bay for me and rectified the situation very quickly. Give … Read More

Alex and Cassie are very nice and professional. I had a small issue with Penske but these 2 went to bay for me and rectified the situation very quickly. Give these guys your business!!

Everyone I’ve talked to there have been consistently helpful and cool. The place is always in good order and yeah, five stars ?

The staff at Metro Storage, Bloomington MN are so friendly. Just spoke with Cassie who was very helpful with my questions and was so nice to chat with. Highly r… Read More

The staff at Metro Storage, Bloomington MN are so friendly. Just spoke with Cassie who was very helpful with my questions and was so nice to chat with. Highly recommend this storage facility.

Been using Metro Self Storage for quite some time now! Great people, awesome customer service, amazing prices, you just can’t go wrong! I’ve had no issues with … Read More

Been using Metro Self Storage for quite some time now! Great people, awesome customer service, amazing prices, you just can’t go wrong! I’ve had no issues with Metro Self Storage since I’ve been with them, certainly the best of the best! Guaranteed to keep your storage unit safe by not only having to enter a code into the gate to get in, but also an access code to your building! Thanks all!

Been a customer for a few years. The people I have dealt with have always been kind and professional. Alex was the latest person and he answered all my questi… Read More

Been a customer for a few years. The people I have dealt with have always been kind and professional. Alex was the latest person and he answered all my questions promptly. Good people to work with.

We have a lot of movement in and out of here and the staff are always extremely helpful! They keep things tidy as well which is also great

I’ve never had to rent storage before and I was going through a stressful moving situation but Alex was very helpful and attentive. The place was very clean unl… Read More

I’ve never had to rent storage before and I was going through a stressful moving situation but Alex was very helpful and attentive. The place was very clean unlike other places I checked. I definitely recommend this place to people.

I’ve never had to rent storage before and I was going through a stressful moving situation but Alex was very helpful and attentive. The place was very clean unl… Read More

I’ve never had to rent storage before and I was going through a stressful moving situation but Alex was very helpful and attentive. The place was very clean unlike other places I checked. I definitely recommend this place to people.

Exactly what I needed when I needed it the most. Great promo rate and reasonable rates thereafter. Alex was awesome!

Wonderful service! Friendly and helpful staff! Alex answered all my questions and got me help with everything I needed!

Alex was most helpful and patient with me when I was having pay problems due to fraudulent activity on my card.

Cassie was a delight to work with. I highly recommend her. She went out of her way to make sure I got the unit I needed at the best price. She did all this whil… Read More

Cassie was a delight to work with. I highly recommend her. She went out of her way to make sure I got the unit I needed at the best price. She did all this while my movers were in the parking lot.

Have Stored a cpl of my boats there over the last few years, my experience was great, staff all very helpful and I felt secure in having my property stored at t… Read More

Have Stored a cpl of my boats there over the last few years, my experience was great, staff all very helpful and I felt secure in having my property stored at this facility. And Kudos to Cassie, she’s great and very helpful!!

Oh my goodness! Cassie was so über sweet! She saw us, immediately smiled, and helped us through returning our truck and getting a storage unit! Thank you thank… Read More

Oh my goodness! Cassie was so über sweet! She saw us, immediately smiled, and helped us through returning our truck and getting a storage unit! Thank you thank you for the amazing service!

Doug and Alex were extremely helpful. I was very happy with the service and their willingness to get me the space I needed.

A great place to keep your storage. Clean and great customer service. Cassie was very helpful

Cassie and Doug are very helpful. Their professional work and attention to detail are resourceful in solving my problems. Thank you from the bottom of my heart!

This is my first time renting a storage unit. Alex was very helpful and friendly. He walked me through registration and answer my questions. Alex made the proce… Read More

This is my first time renting a storage unit. Alex was very helpful and friendly. He walked me through registration and answer my questions. Alex made the process simple.

Doug is an amazing guy! Thank you for all your help. He was a great person to work with! Your company should be lucky to have him!

Alex was great in showing us the unit and getting us squared away. Great service and to the point. Would recommend this storage if you are in the area.

The man who helped me set up the account and get the storage unit was awesome. Very professional and it went quickly and easily I appreciate that

Quick and easy. Doug very efficient and did nice job helping get paperwork filled out.

Doug was very helpful. He listened carefully and did exactly what I needed. He was great

Doug was incredibly helpful and informative, made renting a unit very easy! Was able to answer all my questions, and I had a lot of them. My daughter was with a… Read More

Doug was incredibly helpful and informative, made renting a unit very easy! Was able to answer all my questions, and I had a lot of them. My daughter was with and she said he was super duper nice too? Highly recommend!

Doug did a great job of getting me set up with a parking space. Very professional and helpful!

Rented here for about 11 years and would highly recommend. Jonathan is always helpful with whatever I’ve needed as well!

Very professional and personable! Easy to rent a storage unit. I worked with Doug and Jonathan.

Set up was very easy and timely for our first time. Doug helped us and showed us the unit and came back and completed all the paperwork very smoothly. Thank you… Read More

Set up was very easy and timely for our first time. Doug helped us and showed us the unit and came back and completed all the paperwork very smoothly. Thank you Doug.

Super easy to rent a unit. Johnathan took great care and explained everything throughly. Great customer service!

Doug was great about helping us select our unit and made sure to get us another close by when we needed some overflow space. Highly recommended facility!

Jonathan and Doug have been very helpful with my storage solutions and are friendly and have been responsive to all questions and concerns that I have brought u… Read More

Jonathan and Doug have been very helpful with my storage solutions and are friendly and have been responsive to all questions and concerns that I have brought up. I just down graded to a smaller unit and the process couldn’t have been easier. Thanks guys!

Doug is a pleasure to have as our leader at this location. He clearly cares about the customer experience and is thorough and precise in his work. I have rent… Read More

Doug is a pleasure to have as our leader at this location. He clearly cares about the customer experience and is thorough and precise in his work. I have rented here for over 20 years and through many changes. Doug instills confidence and professionalism. This is very important to me for my success and the investment I make in utilizing this property.

Jonathan was super helpful, very thorough, professional and NICE! The fact office is staffed was a big plus in my decision to store my stuff with Metro.

Doug was extremely helpful with my storage experience! Top notch facilities. I know that my items will be safe stored here.

Had a great experience getting a storage unit. Doug was very personable and helpful. Provided options and helped us make the best decision for space and locatio… Read More

Had a great experience getting a storage unit. Doug was very personable and helpful. Provided options and helped us make the best decision for space and location of unit. Thank you!

Doug the property manager did an amazing job. He was nice, helpful and made our transition seamless. That’s a great job in my book

Jonathan and Doug know what they’re doing! In, rented the storage, and out. Quick, Oh yeah, this place is vast too. Lots and lots of inside and outside stor… Read More

Jonathan and Doug know what they’re doing! In, rented the storage, and out. Quick, Oh yeah, this place is vast too. Lots and lots of inside and outside storage and parking for trailers, RVs and boats.

Doug was wonderful. Very helpful during the stress of moving.

Jonathan was very helpful. So far it’s very nice.

Doug was fabulous! So helpful and gracious.

I had an excellent experience this morning at Metro Self Storage. The staff was knowledgeable and helpful. I highly recommend

Johnathan did a great job setting us up. Prices were quite reasonable.

Jonathan was great in helping me get a storage unit picked out. The process was fairly quick.

Jonathan was great in helping me get a storage unit picked out. The process was fairly quick.

Jonathan very good and knowledable and helpfful. thanks!

Jonathon was extremely helpful and pleasant! I would recommend Metro Storage to anyone needing moving and/or storage service based on this 1st experience for me

Stored my car here over the winter and it was a great experience. Car was safe and Ashley provided me with excellent customer service when my lock was frozen sh… Read More

Stored my car here over the winter and it was a great experience. Car was safe and Ashley provided me with excellent customer service when my lock was frozen shut. I will return here if I have a need to.

Great place for storage , Ashley provide the best coustomer service I ever experienced, always accommodating and very friendly to deal with . Thanks

Ashley greeted me warmly and did a wonderful job walking me through the steps needed to rent a parking stall. I give her 10 stars. Jeff Earl

Friendly and helpful staff. Great location. Was the only place that had an available truck for us to use last minute. Pickup and drop off were quick and easy. T… Read More

Friendly and helpful staff. Great location. Was the only place that had an available truck for us to use last minute. Pickup and drop off were quick and easy. Thank you to both Jonathan and the gal who helped us at pickup. Highly recommend!

Mike was extremely helpful in updating my unit to a bigger size. Gave me a few options to choose from and also reminded to me to up the insurance on the unit si… Read More

Mike was extremely helpful in updating my unit to a bigger size. Gave me a few options to choose from and also reminded to me to up the insurance on the unit since I would have more belongings in it! Awesome service!

Mike helped and did a great job! Great customer service

Metro Storage, Bloomington, is good at making sure the work order goes smoothly. Joe, District Manager, is efficient on making sure client invoices are submitt… Read More

Metro Storage, Bloomington, is good at making sure the work order goes smoothly. Joe, District Manager, is efficient on making sure client invoices are submitted. He is exceptionally helpful on working through the process.

I love the customer service @ my Bloomington location; it’s clean and the staff will always help you out (I usually forget my locker number) my favorite is Ashl… Read More

I love the customer service @ my Bloomington location; it’s clean and the staff will always help you out (I usually forget my locker number) my favorite is Ashley though; she’s a Rockstar!!!

Great facility, well lit, units in very good condition, but best of all is Ashley. She rates a 10 in cheerful customer service. She took all the extra time I … Read More

Great facility, well lit, units in very good condition, but best of all is Ashley. She rates a 10 in cheerful customer service. She took all the extra time I needed to get all my questions answered and show me the unit, all while taking care of other customers. She’s a gem.

Ashley was extremely friendly, helpful, and efficient. Fastest and easiest truck rental experience I’ve ever had. Will be using Penske over Uhaul from now on.

Casey at initial phone contact and Brad at walkthrough and processing have excellent customer service skills. All around good experience.

Brad was great to work. Very knowledgeable and helpful. Unit was clean and ready to go when we got there.

Brad helped me today and provided exceptional customer service by providing me a tour of the facilities and storege units available that would fit my needs. H… Read More

Brad helped me today and provided exceptional customer service by providing me a tour of the facilities and storege units available that would fit my needs. He helped understand the pricing and paperwork in a clear manner, even as he was dealing with technology problems with rhe CRM systems. He was very kind, knowledgeable and empathetic. Great job Brad.

Metro Storage in Bloomington has been a great place to store our camper trailer. The staff is friendly, prompt and make the process to sign a rental agreement a… Read More

Metro Storage in Bloomington has been a great place to store our camper trailer. The staff is friendly, prompt and make the process to sign a rental agreement and even cancel the contract simple and straight forward. The gated lot, security cameras, and on premises personnel made me always feel our camper was safe and secure.

I recently rented a storage unit and received excellent service! Brad was very helpful, thorough and accommodating. Would highly recommend using Metro Storage… Read More

I recently rented a storage unit and received excellent service! Brad was very helpful, thorough and accommodating. Would highly recommend using Metro Storage!

This place was super helpful with everything i needed. Brad helped me find out what was best for me and i am grateful for the amazing service. id definitely r… Read More

This place was super helpful with everything i needed. Brad helped me find out what was best for me and i am grateful for the amazing service. id definitely recommend this place if you are looking for fair prices and great service!

My experience was great! Herb was very patient & professional at Metro stg in Bloomington..thanks Bob Weer

Super nice people! Got my sister a storage unit in no time…like right now! Clean and affordable.

Aaron was a big help securing a parking spot for our RV. Friendly. Courteous. Professional.

Aaron is such an amazing help! Made it super easy to transition our things to a safe space! Security gate and cameras make it a no brainer! Definitely go see Aa… Read More

Aaron is such an amazing help! Made it super easy to transition our things to a safe space! Security gate and cameras make it a no brainer! Definitely go see Aaron!

The Bloomington Metro Self Storage has been my number one choice in the Twin Cities metro area for years. The facility is secure and has quick easy access for m… Read More

The Bloomington Metro Self Storage has been my number one choice in the Twin Cities metro area for years. The facility is secure and has quick easy access for me. I am especially pleased with the employees over the years. They have always given me good service and have kept in communication with me. This is particularly true of Mr. Aaron Crosby. I am a bit ‘old school’ and prefer calling instead of emailing and he is always helpful, friendly, and understanding of my situation. Aaron is truly a credit to the company and I value that relationship.

The employee at Metro storage today did a wonderful job helping me out by answering all my questions and going above and beyond to assist me. We really like us… Read More

The employee at Metro storage today did a wonderful job helping me out by answering all my questions and going above and beyond to assist me. We really like using Metro Storage Bloomington. Nice facility, very helpful. Easy to get to the location. Thankyou!!

I live in Bloomington and couldn’t ask for a better location. The facility is always clean, snow is cleared quickly after a storm and the price is right. I ha… Read More

I live in Bloomington and couldn’t ask for a better location. The facility is always clean, snow is cleared quickly after a storm and the price is right. I have stored property at several locations in the Metro area, this is the best storage facility I have found.

Great operation! Very easy to get started, good directional signage around the property, well lit, easy access to the unit (no stairs or elevators, everything i… Read More

Great operation! Very easy to get started, good directional signage around the property, well lit, easy access to the unit (no stairs or elevators, everything is ground level), so it’s quick & easy to get in & out. I needed some local storage to help me out with a sudden apartment close-out; Metro Storage West Bloomington met my needs perfectly.

My second Metro Self Storage experience, and my second storage experience at all. How may I put it? It seems nice for the price. The convenience of the Metro… Read More

My second Metro Self Storage experience, and my second storage experience at all. How may I put it? It seems nice for the price. The convenience of the Metro Self Storage in Mound Minnesota is double the price for a smaller storage, and I think worth it over the Bloomington Minnesota experience thus far. The difference with Mound seemed to be mainly adequate access directly to the building, which shouldn’t be a problem with a unit you can drive up to which Bloomington has, Mound has only indoor units which also has big free carts to use, and is 24/7 accessable unlike Bloomington, all climate controlled. Location became the deciding factor for me, half the price for a larger unit just landslides the reason I changed from Mound to Bloomington’s.

Service was speedy and units are clean. As of 6/1/21 the exit gate is broken so you must use the entrance gate for both. Bear with them while they get it fixed … Read More

Service was speedy and units are clean. As of 6/1/21 the exit gate is broken so you must use the entrance gate for both. Bear with them while they get it fixed it’s worth it.

Aaron, the property manager, was super helpful. I would highly recommend this place

I have been with Metro storage for many years and had a good experience up until new ownership. They continue to raise prices to absurd levels. Had to get out!

I originally posted a good review of this place. The staff is polite and helpful but they do not refund you an amount for the rest of the month if you close you… Read More

I originally posted a good review of this place. The staff is polite and helpful but they do not refund you an amount for the rest of the month if you close your storage unit early. It seems like they are double dipping since they are most likely immediately renting the space out. Keep this in mind when renting from this facility.

I originally posted a good review of this place. The staff is polite and helpful but they do not refund you an amount for the rest of the month if you close you… Read More

I originally posted a good review of this place. The staff is polite and helpful but they do not refund you an amount for the rest of the month if you close your storage unit early. It seems like they are double dipping since they are most likely immediately renting the space out. Keep this in mind when renting from this facility.

My storage unit was filled with stuff and there was a random lock on MY unit TWICE!! I heard from the employees that it would be fixed but it was not.

Service was fine until they for whatever reason decided to raise the price 26% in the middle of February. A 60-90 day notice wouldve been more respectful. I mad… Read More

Service was fine until they for whatever reason decided to raise the price 26% in the middle of February. A 60-90 day notice wouldve been more respectful. I made one phone call to a storage south of the cities and got a storage that’s bigger and $25 cheaper than the price I was paying here at Metro before the price increase— so now im saving 70+ a month with a bigger storage thats only 30mls further of a drive. Was also told at the new place that they too increased their prices just a few weeks back but only by 3% n it won’t happen again for 2 yrs, if it happens.

Awful employee. Every single time we get an attitude. He very much needs tolerence customer service training. The storage unit leaked ruining electronics and a … Read More

Awful employee. Every single time we get an attitude. He very much needs tolerence customer service training. The storage unit leaked ruining electronics and a nice teperpedic bed. We brought it up and we were told it’s our fault. We decided to get our stuff and leave. Which we were told no one could inspect it on a Sunday which we were payed up until. So we had to clear out 2 days early because they couldn’t go look at it first thing Monday morning. That’s the kind of people they employ. Just imagine what else happens here. Over charging incompetent jerks. I see that hes great and helpful to white people but us native Americans got trated like that. We will try to see if insurance will cover the damages but I’m not holding my breat. Metro storage do better.

The new property manager is rude and very disrespectful. After 3 years of business there, I’ve had it. Strongly recommend a different storage facility with fri… Read More

The new property manager is rude and very disrespectful. After 3 years of business there, I’ve had it. Strongly recommend a different storage facility with friendlier staff.

A few months ago my brother passed away. He has a storage unit at the Bloomington Minnesota location. The manager Brad has deliberately changed his story multip… Read More

A few months ago my brother passed away. He has a storage unit at the Bloomington Minnesota location. The manager Brad has deliberately changed his story multiple times with no other intentions but to keep the storage unit charges accruing. The first time I had a friend call to see what we needed. We were told fact of death and remainder of balance . Then it changed to Actual death certificate and power of attorney signed over by his mom to me and notorized, which she did now apparently we have to go and search for more forms. Result, we’re contacting a consumer protection attorney.