Customer Service knowledgeable and extremely helpful, communicated immediately with store manager Steve on storage needs, Steve reached out to me as the custome… Read More

Customer Service knowledgeable and extremely helpful, communicated immediately with store manager Steve on storage needs, Steve reached out to me as the customer to give clarity of unit, great customer service , and confirmation of unit , made it easy for me to move unit over , sent email immediately for me to rent storage online, he was extremely helpful and compassionate during this life changing time with the loss of my mom. I am grateful. Chris made sure what was offered was accurate and assisted with payment and viewing of unit while it was raining , Chris was helpful and compassionate about making sure operations are followed and understood, he was a pleasure to meet

Chris is the man! Popped in to rent a unit and accidentally disrupted his lunch, but he couldn’t have been more cool about it. Thanks Chris for your time and … Read More

Chris is the man! Popped in to rent a unit and accidentally disrupted his lunch, but he couldn’t have been more cool about it. Thanks Chris for your time and patience, and enjoy your tacos!

Great service. Joel helped us out a ton, and pricing was great. Would highly recommend this storage out of every other in town

Chris was wonderful to work with! Very prompt and professional. The facility is very clean and well lit.

I highly recommend Metro Storage for all your self storing needs. The Bannockburn facility is spotless clean! Metro Storage offers great rates for both office… Read More

I highly recommend Metro Storage for all your self storing needs. The Bannockburn facility is spotless clean! Metro Storage offers great rates for both office/commercial & residential storing needs. Their management team is excellent and I highly recommend working with Deirdre at the Bannockburn location. She is the constant professional, extremely knowledgeable, and a pleasure to work with! Keep up the great work Metro Storage!

Chris at the Round Lake Location was knowledgeable accommodating and customer service oriented which unfortunately in this day and age is rare. Would definitely… Read More

Chris at the Round Lake Location was knowledgeable accommodating and customer service oriented which unfortunately in this day and age is rare. Would definitely recommend Metro Storage in Round Lake.

Cris’s a very friendly and goes beyond expectations. Cris answered all the questions politely. I would recommend Metro Self Storage in Rollins rd. Round Lake Be… Read More

Cris’s a very friendly and goes beyond expectations. Cris answered all the questions politely. I would recommend Metro Self Storage in Rollins rd. Round Lake Beach Il.

Chris was extremely helpful. He went out of his way to make sure that I was satisfied with the unit and location despite the cold temperatures. I will suggest t… Read More

Chris was extremely helpful. He went out of his way to make sure that I was satisfied with the unit and location despite the cold temperatures. I will suggest this location to anyone who asked me for a storage unit?

Chris was a great help! He went out of his way to help us rent a space. He was at the Grayslake location at the time but offered great advice and even helped us… Read More

Chris was a great help! He went out of his way to help us rent a space. He was at the Grayslake location at the time but offered great advice and even helped us rent a space at the Round Lake location. Great service!

Joe was super friendly and extremely helpful! He took us out to both the outdoor and climate controlled indoor unit and answered ALL of our questions. He made o… Read More

Joe was super friendly and extremely helpful! He took us out to both the outdoor and climate controlled indoor unit and answered ALL of our questions. He made our experience smooth and problem free. I definitely recommend this Metro Self Storage location in Round Lake Beach. Great prices too!

Joe was very friendly and assisted with my request. Everyone at the Round Lake location has great customer service and are very accommodating.

I currently have a unit I am renting. This is a great place. They have one gentleman Chris who is always willing to help you. He is very helpful and very courte… Read More

I currently have a unit I am renting. This is a great place. They have one gentleman Chris who is always willing to help you. He is very helpful and very courteous. He gets the job done

Chris helped me out today, he was very friendly and explained everything very thoroughly. I would definitely recommend this company they have very patient any k… Read More

Chris helped me out today, he was very friendly and explained everything very thoroughly. I would definitely recommend this company they have very patient any knowledgeable staff.

Personally I feel Chris is a very thorough n thoughtful, meticulous representative of Metro Storage!! A Musicians Love Bro!

My man today at Metro Self Storage was awesome to work with. He was quick to answer all my questions. Was on top of his A game got me in took good care of me fe… Read More

My man today at Metro Self Storage was awesome to work with. He was quick to answer all my questions. Was on top of his A game got me in took good care of me felt like I met a new friend today that’s how great my experience was. So bad with names but he was cool as hell he introduce me to his music band on ??

Super fast easy online sign up. Chris in the front office reached out immediately to welcome me and was super helpful and friendly in the office! The facility a… Read More

Super fast easy online sign up. Chris in the front office reached out immediately to welcome me and was super helpful and friendly in the office! The facility and unit are spotlessly clean!

Chris was super helpful, very knowledgeable and personal. For our first time securing a storage unit, he made our experience easy and enjoyable. We would highly… Read More

Chris was super helpful, very knowledgeable and personal. For our first time securing a storage unit, he made our experience easy and enjoyable. We would highly recommend him and Metro Self Storage.

We arrived at the Round Lake Beach location at 5:45 not realizing they closed at 6. Chris was there and gladly stayed late to help us. He was very kind, profe… Read More

We arrived at the Round Lake Beach location at 5:45 not realizing they closed at 6. Chris was there and gladly stayed late to help us. He was very kind, professional and accommodating. He even helped another customer after closing. We highly recommend Metro, be sure to see Chris for your rental needs.

Chris and Steve did a great job at showing me the different units and were very open and transparent in helping me pick my own unit. They’re welcoming and can… Read More

Chris and Steve did a great job at showing me the different units and were very open and transparent in helping me pick my own unit. They’re welcoming and can answer any question you have in a simple manner. Great service!

Great place to store. Chris made the renting process easy and smoother. Highly recommend. The new units are amazing.

Just booked a climate controlled drive up access unit. Brand new, never used, super clean! Chris was super friendly & helpful in helping us feel good about our … Read More

Just booked a climate controlled drive up access unit. Brand new, never used, super clean! Chris was super friendly & helpful in helping us feel good about our long term storage option. Took us to see the unit on a golf cart (super fun), & very detail oriented in explaining everything to us.

Steve was very helpful in helping me find exactly what I needed. I love the updated facility and the amount of security present on the premises. Gives me the se… Read More

Steve was very helpful in helping me find exactly what I needed. I love the updated facility and the amount of security present on the premises. Gives me the security that I need to feel to make sure all my belongings are safe all the time.

For being in an unexpected tough situation, the representative Chris made this process easy. He made sure I understood everything and was comfortable with my be… Read More

For being in an unexpected tough situation, the representative Chris made this process easy. He made sure I understood everything and was comfortable with my belongings being kept there. I appreciate the great customer service!

Chris is super kind and I’ve never had any problems with staff or the storage

I have been a customer of RLB Metro Self Storage for a little over a year now and I have nothing but positive things to say about my experience thus far. The st… Read More

I have been a customer of RLB Metro Self Storage for a little over a year now and I have nothing but positive things to say about my experience thus far. The staff is friendly and very attentive to your needs. They have been flexible with there time in order to accommodate my move. They offered a great introductory offer for the first couple months and pricing is reasonable from there. A+ all around, keep up the great work team! ?

Steve and Chris were super helpful in among sure that I was taken care of and getting a the best unit for my needs! Thanks!!

Steve is amazing – I love renting here because he is so helpful, knowledgeable, and experienced.

Metro has been great zero issues. Easy storage. The staff are great like Joe who helped me update my info painlessly over the phone.

Wonderful service!!!! I had a unit here years ago and i never had any issues which is why when i needed another unit now i knew right where to go and the servic… Read More

Wonderful service!!!! I had a unit here years ago and i never had any issues which is why when i needed another unit now i knew right where to go and the service couldn’t of been better!! Chris is awesome!! Im very happy with my experience yet again!! Thank you Metro Round Lake!! 5 stars!!

Super simple to get set up with a unit online! Great prices and the customer service is prompt and pleasant. I needed to make changes to my online leasing requi… Read More

Super simple to get set up with a unit online! Great prices and the customer service is prompt and pleasant. I needed to make changes to my online leasing requirements and Chris at the Round Lake location was quick to call me and help me out! Very friendly which is a nice break from the chaos of moving. (:

I spoke with Joe and Steve at Round Lake Beach storage and they are amazing. I definitely will do business with them. Exceptional customer service.

If you need somewhere to store your belongings metro self storage is good. Reasonably priced units of all sizes i rented a 10×20 and later a 5×10 and i was plea… Read More

If you need somewhere to store your belongings metro self storage is good. Reasonably priced units of all sizes i rented a 10×20 and later a 5×10 and i was pleased with the condition and price of both. Joe is the man! If you need a unit talk to him he will help you get what you need.

It’s been 3 months since I have the storage and everything seems to be going great. Been coming into the office to pay my monthly fee and the customer service… Read More

It’s been 3 months since I have the storage and everything seems to be going great. Been coming into the office to pay my monthly fee and the customer service is fantastic, Joe from the office is very friendly and greats you as you coming in the door and ready to assist you.

The facility is well kept and easy to access. The staff, Steve and Joe are always pleasant to talk with and go out of their way to help tenants. I highly recomm… Read More

The facility is well kept and easy to access. The staff, Steve and Joe are always pleasant to talk with and go out of their way to help tenants. I highly recommend this storage facility!

I had a great experience moving in to my storage unit with the help of Joe. He was courteous and helpful. I had a few questions about the unit and policies and … Read More

I had a great experience moving in to my storage unit with the help of Joe. He was courteous and helpful. I had a few questions about the unit and policies and they were answered immediately. He seems to be very knowledgeable at his job. I appreciate the ease of this process. Thanks again Joe.

The help from Joe, White was phenomenal. I wasn’t sure the type of storage to pick and he guided me to make right selection. He is really friendly and profess… Read More

The help from Joe, White was phenomenal. I wasn’t sure the type of storage to pick and he guided me to make right selection. He is really friendly and professional. Excellent customer service.

Joe and Steve are great to work with!! The storage area is well lit at night.. easy access to my unit!! They are there on site which also makes answering any qu… Read More

Joe and Steve are great to work with!! The storage area is well lit at night.. easy access to my unit!! They are there on site which also makes answering any questions easy!! Highly recommend them for your short term or long term storage needs!! Everything is clean and well kept!! 5 Stars??

Went to the round lake beach location and the nice guy helped answer my questions and concerns regarding my payment issues. All issues were resolved and now on … Read More

Went to the round lake beach location and the nice guy helped answer my questions and concerns regarding my payment issues. All issues were resolved and now on auto payment. Even helped tell me how to get ahold of office directly. Thank you so much for your help!!! Much appreciated!! Simona

We had an excellent experience with Steve. He was very helpful and friendly.

Hello Reviewers! If I could give higher than 5 stars, I absolutely would! My fiancé and I went to rent a 5×10 storage unit this afternoon and worked with Chri… Read More

Hello Reviewers! If I could give higher than 5 stars, I absolutely would! My fiancé and I went to rent a 5×10 storage unit this afternoon and worked with Chris at the Round Lake location, to say the least he was an absolute dream! Potentially the best customer service as he was informative, personable, hilarious and quick to get us fully resolved. It was a great experience and I would definitely recommend Metro Storage if you’re in the market for a storage unit.

I really liked our sales person, Chris and highly recommend this storage location!

Chris made the choice to choose Metro Storage Super Easy Great customer service,and people skills and answered all my questions i know im in good hands with Met… Read More

Chris made the choice to choose Metro Storage Super Easy Great customer service,and people skills and answered all my questions i know im in good hands with Metro Storage in Round Lake

Great service. Clean and secure facility. Would recommend to anyone.

Mr. Steve is very helpful and knowledgeable, such a great person to have business with.

Steve was courteous, professional, & answered all my questions. I appreciate the time he took to go over the best value & size for our families needs. Highly re… Read More

Steve was courteous, professional, & answered all my questions. I appreciate the time he took to go over the best value & size for our families needs. Highly recommend.

I had a great experience at the Round Lake Beach location. Chris was awesome to work with and you can tell that he cares about his customers. He made this an ea… Read More

I had a great experience at the Round Lake Beach location. Chris was awesome to work with and you can tell that he cares about his customers. He made this an easy process and made sure that the unit was just right for my needs. I would totally recommend this location. Thanks Chris for everything!

Chris was very helpful and his customer service was great at the Round Lake Beach location. Thank you Chris!!

Chris was very helpful and his customer service was great at the Round Lake Beach location. Thank you Chris!!

Chris was a great assistance with my rental process. Thank you!!!

Chris was awesome with our rental process

Thanks Chris B! Metro has good rates and service.

Awesome service from start to finish. Called the night before and was given everything I needed to know! Went in the following day, Chris helped me when I arriv… Read More

Awesome service from start to finish. Called the night before and was given everything I needed to know! Went in the following day, Chris helped me when I arrived, and was helpful AND hilarious. These guys know what TRUE customer service really is. The place is CLEAN and the gates and cameras seem well maintained.

Very nice staff! Considerate and caring.

Very helpful and friendly staff. They keep things nice and neat there, and I would use them again in the future. I started with one locker, and ended up with th… Read More

Very helpful and friendly staff. They keep things nice and neat there, and I would use them again in the future. I started with one locker, and ended up with three. They were able to keep them all close and allowed me to add them as I needed.

Excellent service. Insurance was a little surprising but one dollar 1st month was nice when we really needed it.

The Round Lk Beach Metro Self Store facility staff are fantastic! They work with their customer’s needs and are always friendly, polite and professional. The … Read More

The Round Lk Beach Metro Self Store facility staff are fantastic! They work with their customer’s needs and are always friendly, polite and professional. The facility is kept clean and storage units are easily accessible.